B Radley Emmanuel ITIL®

Experience

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  Freelance Network

  May 2005 - Sept 2006

  Freelance Network Consultant

  Providing Network Design consultation and implementation to various firms and organizations

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  Tamilnad Mercantile Bank Ltd.,

  Oct 2006 - Jul 2013

  Manager

  Roles and Responsibilities:• Manager of Network and Security Team.• Single headedly managed Bank’s entire Network & Security for a period of Three Years.• Responsible for providing connectivity to newly opening Branches and ATM’s. • Currently managing (350+ Branches and 450+ ATM’s) WAN Connectivity (Leased Line / VSAT / MPLS / ISDN /CDMA-VPN / BBoVPN) 24 X 7 X 365.• Managing team of FM engineers for WAN connectivity across the country by coordinating with Service providers and Network integrator for bank’s entire network’s maintenance and uptime.• Oversee network Security, troubleshoot and fix network failures, Schedules and executes backups and prepare data restoration. • Plan, Implement and Check (periodically) the Disaster Recovery Plan for Network and Security. • Designed the Network Security Policy in the Information Security Policy of the Bank. • Maintain the Entire Bank’s Network Equipment’s (Router’s/ Modem / NT Boxes), Security equipment’s (Firewalls, IDS, IPS and RSA) and Computer Hardware (Nodes / Printers).• Negotiate with vendors (ISP, OEM, and System Integrators) for the ATS/AMC /Purchase of Hardware. • Coordinate and ensure correct and timely setup of hardware and its distribution at branch/ATM locations.• Technical Support to all Branch Users and troubleshooting for common Network/computer problems.• Configure tools (Nagios, MRTG) for Network Monitoring.• Antivirus management (SEPM 12.1) for all branch locations across the country – client deployment and patches updation. • Maintaining and Ensuring timely support as per agreed service levels (SLA) for all tickets raised by branches users.• Monitor / Evaluate / Backup of Security logs in Internet Banking.• Preparation of RFP, BOM, Purchase Orders, Business Rules for E-Auction.• Preparation of BCP documents for Network & Security. Conducting BCP drills on a periodic basis. Show less

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  British Council

  Aug 2013 - now

  Senior Manager-Resources (Operations and Systems) South India.

  Provide oversight to all IT activities within South India region (Chennai , Bangalore and Hyderabad) .Overall responsibility for IT service delivery, management and support particularly in relation to system capacity and security.Lead IT procurement activity for South India and advice SBU leads on best deals and new technology to ensure best value at lowest prices.Advice depts on the procurement policy; Effective participation in the tendering / contract /bid management process and evaluation of options and estimates for decisions based on value for money.Compliance with corporate procedures in negotiating, drafting quality reviewing and managing contracts for procurement of goods / servicesSupport the Energy Efficiency initiatives of British Council South India by recommending innovative technologies and energy saving options following Global Estates guidelines. (Monitor Energy usage and propose optimization) Planned Preventative Maintenance and replacement schedules of various equipment/systems (HVAC,AC's, Security, Fire Alarm, Electrical equipments ( including HT components (in laison with TNEB) , etc) Show less