Sohail Khan

Experience

• 

  Digital Processing Systems

  Aug 2009 - Aug 2010

  Network Engineer

  o to troubleshoot Local Area Network related problemso to manage Microsoft Internet Security & Acceleration (ISA) servero to maintain Active Directory and WSUS servero to troubleshoot problems related to Microsoft Windows XP/Server o to ensure the network remains virus free, by maintaining a centralized Antivirus server

• 

  Saudi Telecom Company

  Aug 2010 - now

  o Working in the Data NOC for monitoring and escalating any problems related to the STC Data network.o Monitoring and troubleshooting problems related to Cisco 7600 series and Cisco 3400 seriees deviceso Monitoring all alarms related to Juniper and Cisco CRS, Provider Edge Routers and User Premises Equipmento Network surveillance using tools like Cacti, Tivoli CICo Monitoring and troubleshooting of Core 10 Gigabit and POS linkso Coordinating with field Engineer to fix Network faults and escalate critical issues to TAC o Monitoring International Links and coordinate with International NOCo Creating and escalating trouble tickets using BMC Remedy tool, in case of any alarm observed.o Preparing & issue daily outage, Core Link Statistics and investigation reports Show less o Troubleshoot Cisco router/switch related problems and making sure that the problem is resolved within the specified time as per the SLA.o Work on Provider Edge Routers like Cisco 7600 series and User Premises Equipment like Cisco 3400 (Metro Ethernet) series o Preliminary Acceptance Test (PAT) of newly installed Cisco equipmento Perform Maintenance Downtime to troubleshoot problems related to Cisco devices, within the specified outage time.o Testing optical fibers using OTDR and Optical Power meters.o Handling BMC Remedy RTTS ticket system and ensuring trouble tickets are updated in time and escalated to proper person o Troubleshooting problems related to SDH/Transmission systems (Huawei Optix, Siemens HiT, Lucent Lambda Unite) that are connected with Cisco equipment Show less

  • Data NOC Engineer

    Mar 2013 - now

  • IP/MPLS Field Engineer

    Aug 2010 - Feb 2013