Alex Pinheiro

Experience

• 

  Elevadores Atlas Schindler

  Mar 2010 - now

  ● Field supervisor, ensuring that all activities are performed in accordance with the standards, policies and guidelines established by the company;● Responsible for people management (12 engineers and 66 technicians at national level), performing the monitoring and direction of activities, as well as career development, to contribute to an objective work and aligned with the business strategy; ● Management, planning and control of small, medium, and large projects, performing the monitoring of schedules in all its stages, ensuring the compliance of processes and excellence at all levels;● Elaboration and management of preventive and corrective maintenance schedule, as well as processes elaboration and technical instructions aiming at the optimization of operations and the continuous improvement of the services provided;● Responsible for the technical process of homologation of new suppliers, establishing strategic partnerships and ensuring the quality of the products and services purchased;● Quality requirements and safety standards application, ensuring the integrity of employees and operational excellence;● Projects analysis in the PRINCE2 system, contributing to strategic planning and informed decision making;● Active participation in meetings with the global team and technical support provision for Latin America, establishing effective communication with regional teams and promoting problem solving collaboratively;● Preparation of management reports, monitoring of performance indicators and providing subsidies to support strategic decision making. Main results: (1) Lean methodology implementation Leadership. (2) Responsible for the product improvements process (recall). (3) Microsoft 365 automation for agile control of operation’s technical calls. (4) Project management technical masters, training 57 professionals throughout Brazil, through meetings and specialized training. Show less ● Expertise in engineering, ensuring that all activities are executed in accordance with the policies established by Atlas Schindler Elevators and aligned with the business strategy;● Responsible for providing mechanical support in the field, ensuring the operations efficiency and agile problem solving;● Active participation in the operations’ elaboration and review, aiming at the projects’ improvement;● Conducting technical analysis to provide innovative solutions that improve product safety and quality;● Registration of tools in the SAP system, ensuring the control and traceability of the resources used;● Preparation of management reports and monitoring of KPIs, performing the presentation of results to senior management to support strategic decision making.Main tools used: SAP.Main results: (1) Product improvement: Update in the pulleys of machines system to optimize the equipment performance. (2) Development and implementation of improvements to reduce costs and increase maintenance reliability. (3) New tools development, applying technical expertise for innovation and continuous processes’ improvement. Show less ● Instructor engineer, ensuring compliance in processes and excellence at all levels;● Responsible for conducting technical training for technicians throughout Brazil, aiming to improve their skills and knowledge;● Active participation in the preparation of technical training courses and management for other organizations, promoting the knowledge dissemination;● Conducting technical analysis and internal manuals review, ensuring information quality and accuracy;● Preparation of reports and monitoring of indicators of the area, to analyze possible strategies and their decision making.Main results: Preparation of new instructors to teach training courses, ensuring excellence in conducting training. Show less ● Responsible for performing preventive and corrective maintenance on elevators and machines, ensuring the safe and efficient equipment operation;● Steel cable replacement, pulley, and traction elements, ensuring the integrity of the components and the proper elevators’ operation;● Performance in the machines and safety brakes regulation, ensuring the optimal performance of the systems and compliance with safety standards;● Active participation in the training of new technicians in corrective maintenance, sharing knowledge and good practices for the team’s development;● Preparation of management reports, performance indicators and executive presentations to senior management. Show less

  • Field Engineering Supervisor

    Feb 2022 - now

  • Full Field Engineer

    Jul 2019 - Jan 2022

  • Instructor Engineer

    Jan 2016 - Jun 2019

  • Repair Technician

    Mar 2010 - Dec 2015