Robert Tai

Experience

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  Towson University

  Aug 2013 - May 2015

  Resident Assistant

  • Built a supportive and vibrant residential student community through ten to fifteen programs a semester that engaged students to participate fully in campus life• Acted as a mentor and guide for approximately thirty students with academic or institutional questions • Received training to deal with crisis intervention such as mental health, social interactions and employed training in several real world instances

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  Smithsonian Institution

  Jun 2015 - Aug 2015

  Financial Management Intern

  • Worked directly alongside the Chief Financial Officer of the National Air and Space Museum to balance budgeting matters including identifying outstanding credits and debits on accounts that used federal funds• Examined reports to check for inconsistencies in accounts, and notified budget analysts of issues with accounting errors from previous fiscal years• Counted donation money from the public on a weekly basis and signed off on money pick-ups• Met on a weekly basis with other analysts and the Chief Financial Officer to plan out budgetary concerns such as payroll, downsizing and hiring of museum staff• Formatted spreadsheets in Microsoft Excel and prepared binders to be used in various meetings with different departments Show less

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  GameStop

  Nov 2016 - May 2017

  Guest Advisor

  • Assisted guests with choosing gaming and electronics equipment • Focused on positive selling strategies to engage our customers with and focus on improving their experience • Handled cash and point of sale purchases daily and received training on upcoming products• Teamwork and leadership skills were focused on a daily basis

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  Merrill Edge

  Jun 2017 - Nov 2017

  Investment Specialist

  • Assisted with client calls and answered questions with troubleshooting website and paperwork.• Learned Bank of America and Merrill Edge banking products• Collaborated with other teams to answer client questions and concerns

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  PNC

  Jan 2022 - now

  • Branch Manager

    Apr 2023 - now

  • Financial Consultant

    May 2018 - Jul 2023

  • Assistant Branch Manager

    Jan 2022 - Apr 2023