John Ferguson

Experience

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  Castlelake

  Jun 2019 - Jul 2019

  Capital Formation Intern

  Created a competitive analysis for the firm through meeting with investment professionals within each strategy to create a profile of the competitive landscape, as well as constructing profiles of top competitors strategies, key characteristics and fund performance data.Walked through and completed a model for an aviation deal to determine a fair price for an aircraft.

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  Amazon Web Services (AWS)

  Jun 2020 - Aug 2020

  Lead Development Representative Intern in WWPS (Federal)

  Qualified businesses to evaluate their fit with the AWS Federal Technology team and connected them to the correct resources, ensuring they met federal regulations while achieving their cloud-based solutions in a cost efficient mannerPlaced 2nd of 40 sales interns, earning 16 meetings with C-Level executives through conducting over 750 calls and emailsAchieved the Cloud Practitioner Certification exam and the AWS “Check Ride” mock customer call test in order to represent AWS in a client-facing roleProspected and input over 300 new leads using Salesforce on campaigns from SBIR and OTA government award lists Show less

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  Epic

  Aug 2021 - Jan 2023

  Technical Solutions Engineer

  Troubleshoot software issues for 4 health systems across North America and identify root causes and solutions to modify build, adapt to evolving customer needs, and partner with customer IT managers to dedicate resources in line with prioritiesResponsible for closing out over 150 tickets in the last 3 months, earning an all-Epic award for outstanding serviceWeekly meetings with IT executives to assess their business and clinical needs and maintain a strong working relationship with Epic

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  Flatiron Health

  Jan 2023 - now

  Technical Support Engineer