Enrique Cabrero

Experience

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  Siemens

  Jan 1999 - Jan 2007

  Technical After Sales Support related to equipments and SW functionalities for Orange, Vodafone and ADIF customers. Homologation processes of new hardware and software. Execution of Upgrades HW & SW. Resolution of Radio Access Network troubles. Emergency services (24x365). Internal and customer course teaching (2&3G). Technical documents generation. Support for Network Optimization tasks. Handling of OSS, Configuration Management and Network Optimization tools. Also involved into UMTS and LMDS projects. Show less

  • RAN Maintenance and Test Engineer (Wireless) 2G/GPRS/GSM-R

    Jan 2000 - Jan 2007

  • Rollout Engineer 2G

    Jan 1999 - Jan 2000
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  NSN - Nokia Solutions and Networks

  Jan 2007 - Jan 2013

  Technical coordination of Support teams for Telecommunications technologies provided to Orange Spain (Radio 2G/3G, SDH, MW, ATM, CET, OSS, IP). Management communication with customer and internally with other involved departments (Implementation and Network Planning). Project management for SW/HW rollouts and other interdepartmental projects. Internal processes and response times fulfillment follow-up.MAIN ACHIEVEMENTS:Provided HW extensions for 3G Radio Access network. Based on proactively detected lack of resources.Support teams trained on advanced troubleshooting techniques. Reduced resolution times of Trouble Reports and Emergencies.Introduced resolution control process. As a result total penalties were 0 euros. Show less

  • Technical Manager

    Jan 2009 - Jan 2013

  • Team Leader RAN (Wireless) GSM 2G/GPRS

    Jan 2007 - Jan 2009
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  Huawei Technologies

  Jan 2014 - now

  Senior Wireless Engineer

  Nework Maintenance for main operators (Telefónica, Vodafone, Orange): Radio Access Network (Wireless), 5G, Network Management Systems, IT, Virtualization, Computing and Storage. (> 17K Network elements)Técnical Project management: Hardware and Software rollouts.Network Quality assurance: KPI, key events, critical environments, special designs (Trunking Systems, VoIP, VoLTE).Emergency and critical faults solving.Enabling of new monitoring center (NOC) and IT support projects developing technical, training for engineers and service management. Main achievements:Good customer communication allowed to increase trust level obtaining successful delivery and schedule reduction for support and delivery projects.Implementation of Python and Power Query based automations improving SLA fulfillment and 90% of reporting time reduction. Performance monitoring was also improved. Show less