Rodgers Obodi

Experience

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  Kenya Pipeline Co. Ltd

  Jul 2012 - Sept 2012

  IT Intern

  1. Desktop support2. Network installations and troubleshooting3. Hardware and software maintenance4. Intranet (Pipenet) Access, Training and navigation5. Managing user accounts in Windows server 2008 / Active directory of the local domain6. Use of ICT service Desk Software system (Open Ticket Request System - OTRS)

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  Independent Electoral and Boundaries Commission

  Nov 2012 - Mar 2013

  ICT Administrator

  Configuration of EVID machines, Training of users, Networking

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  National Hospital Insurance Fund - Kenya

  Aug 2013 - Dec 2013

  IT Intern

  1. Installation and configuration of network equipment2. Software installation and configuration (Operating system, Security Dongle, ARCSOFT Photostudio, QVT/Term etc)3. Networking on LAN and WAN4. User support in all workstation platforms5. Marging photos in the NHIF system and printing NHIF cards

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  Des Mille Investments Ltd

  Dec 2013 - Aug 2018

  IT Support Specialist

  • Coordinating and oversighting the implementation of ICT policies• Keeping inventory of all ICT equipment • Setting up and overseeing the operation and maintenance of data center support services• Identify training needs of staff and conducting or facilitating training sessions- trainings on software, new equipment, project management tools, cybersecurity, use of specialized publishing equipment and systems• Liaising with users, procurement and finance on the acquisition, installation and maintenance of office ICT equipment and purchase/ upgrade of ICT software.• Liaising with suppliers of ICT equipment on deliveries and execution and enforcement of service level agreements. • Preparing and submitting ICT operations reports (School management System reports)• Coordinating and following up on ICT department procurement and commercial system sale activities. • Training ICT officers, interns and attaches • Appraising, monitoring and evaluating ICT projects• Coordinating ICT audits • Researching new and cost effective ICT technologies to enhance organizational and client Productivity • Website maintenance and support • Installing and configuring computer hardware operating systems and applications• Monitoring and maintaining computer systems and networks for 200 clients• Troubleshooting system and network problems and diagnosing and solving hardware or software faults• Setting up new users' accounts and profiles and dealing with password issues in the active domain• School Management System installation in 200 schools, maintenance, data collection, database management• Training, and after sale support to clients for tech systems supplies. Show less

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  Technoguru Digital Systems

  Aug 2018 - Jan 2019

  Information Technology Manager

  - Installed School Management System in 22 schools- System Training (Trained more than 50 teachers)- Data collection (Collected data in 20 schools)- Network Support- Software and hardware maintenance

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  Blue Neuron

  Feb 2019 - now

  Information Technology Manager

  ICT Consultancy services for:1. Oxygene Marketing Communications Ltd2. Game Changer Marketing Compant3. DKT International (Kenya)

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  Oxygène Marketing Communications Ltd.

  Feb 2019 - now

  ICT Consultant

  •Blackberry workspaces (Enterprise File Synchronization and Sharing Solution) implementation and training •Coordinating and oversighting the implementation of ICT policies•Managing ICT operations and services•Coordinating, supporting and supervising user support activities including: application installations and support on Windows, Mac and Linux Operating Systems; Network support - Installations and troubleshooting network issues; Active directory - Setting up new users on windows server 2012 Active Directory and resetting passwords; Setting up new users on the network Printer (User box and store addresses), User training and support on Wrike and Chase ERPs (Project management systems), CCTV camera installation and maintenance, Access control system configuration and maintenance (Users and Device management), Cyberoam/Sophos firewall – Configuration and Troubleshooting network security deployed using Sophos and Employee Self-service (ESS) system support. •Researching new and cost effective ICT technologies to enhance Oxygene’s Productivity •Ensuring that ICT facilities (software, phones, laptops, desktops, biometrics, cameras, servers, etc) meet the needs of end users•Coordinating the maintenance, upgrade and service of ICT equipment (software, phones, laptops, desktops, application installations and support on Windows, Mac and Linux Operating Systems, printing, servers, CCTV, biometric system, door technology) •Identify training needs of staff and conducting or facilitating training sessions- trainings on software, new equipment, project management tools, cybersecurity, use of specialized publishing equipment and systems•Installation and maintenance of office ICT equipment and purchase/ upgrade of ICT software.•Preparing and submitting ICT operations reports (Chase compliance reports, Attendance reports, )•Coordinating and following up on ICT department procurement activities. •Dealing with technical interruptions and failures promptly Show less