Nicholas Gizzi

Experience

• 

  Apple

  Jun 2013 - Jan 2018

  Creative / Genius / Management

  Provided Genius Bar services to assist customers in repairing technical devices (software and hardware) as well as repair relationships with their devices.Lead a team of 8 trainers and inspired creativity and motivated to reach goals and try new processes.Taught software and hardware knowledge to employees and customers.

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  El Pollo Loco, Inc.

  Jan 2018 - Dec 2022

  Lead Instructional Designer

  Oversee creation and execution of all training material, LMS, and branding.Created and executed an internal self assessment journal for employees to grow in their career and skills.Created and executed a new process to train internally.Work directly under Sr. VP of Operations Services and involved in all Operation Services, consistently partnering with other departments for collaboration (Marketing, Finance, Accounting, Human Resources).

• 

  Chipotle Mexican Grill

  Dec 2022 - now

  Senior Analyst