Manuel Ortiz

Experience

• 

  Universidad de Málaga

  May 2010 - Dec 2010

  Research employee for the Systems & Automatic Department of the Malaga University, performing the activity in Optimi Spain S.L. on the Services Department, realizing consultancy and optimisation activities for 2G and 3G networks. Research about network optimizations with CDR's records

  • Research Employee

    Aug 2010 - Dec 2010

  • Master's Internship - Software Development

    May 2010 - Jul 2010
• 

  Ericsson

  Jan 2011 - Aug 2022

  (2020-2022) As cross-area PO identifying synergies between requirements across different modules/areas and influencing the scope of studies, driver for selected heavy-domain requirements relative to user interface and service efficiency, prototyping program driver and prioritizing research work. (2018-2020) Product Owning of NPT/S-KPI Benchmarking, an terminal agent solution to measure customer experience. Analyzing and understanding client and business needs. Decomposition of requirements to User Stories, tailored for Development Team, acting as Subject Matter Expert. Data analytics and programming skills oriented towards the validation and researching on own S-KPI methodology in web browsing, video streaming, VoIP/VoLTE calls and speed tests as well as 3PPs sources. Show less Design and specification of E2E systems in which the customer view, often called CEA (Customer Experience Assurance), is linked to the operational perspective on the network so that operators can understand network experience and use the resulting metrics to manage the network accordingly.Applying machine learning, big data, and statistical techniques to process the data to produce advanced models in prototypes focused on understanding root causesField validation and continuous improvement of prototypes as well as final solutions on site once deployed in customer premises Show less

  • Product Owner

    Jan 2018 - Aug 2022

  • Research Engineer

    Jun 2015 - Dec 2017

  • Business Analyst (Network Dimensioning & Transport Tools)

    Jun 2014 - Jun 2015

  • Service Engineer

    Jan 2011 - Jun 2014
• 

  Vodafone Business

  Sept 2022 - now

  IoT Technology Product Owner