Ricardo Andrade

Experience

• 

  Portugal Telecom

  Jan 2004 - Jan 2012

  Recolha, compilação e análise de dados para verificar o desempenho das equipas, detectar pontos de melhoria e apoio à decisão.Desenvolvimento de um portal com os indicadores chave de forma a que os responsáveis de equipa tenham acesso à informação pertinente sobre a área em tempo real. Apoio Técnico a Clientes de Internet, Telefone e Televisão.

  • Controller de Gestão Operacional

    Jan 2010 - Jan 2012

  • Assistente de Relacionamento com Cliente

    Jan 2004 - Jan 2010
• 

  Fujitsu Technology Solutions

  Jan 2013 - Jul 2013

  Customer Service Technician
• 

  Mind Source

  Jul 2013 - Jan 2019

  Played a pivotal role in the development of Web Applications leveraging Microsoft technologies and frameworks, including C#, ASP.NET MVC, ASP.NET Web API, SQL Server, and Entity Framework. Additionally, demonstrated proficiency in JavaScript and HTML to enhance frontend functionalities and user experience.Conducted thorough technical assessments and validation interviews for prospective candidates, ensuring alignment with company standards and client needs.Provided invaluable mentorship to onboarded new hires, facilitating their integration and fostering professional growth within the organization. Exibir menos

  • Senior Consultant

    Jan 2017 - Jan 2019

  • Consultant

    Jan 2015 - Jan 2017

  • Junior Consultant

    Jul 2013 - Jan 2015
• 

  Critical TechWorks

  Jan 2020 - Jan 2021

  Senior Software Engineer

  Development of new functionalities and and orchestrated the seamless migration from the legacy code base of the BMW's Innovation Platform to ASP.NET Web API.Technologies: C#; .NET Core 3.0; ASP.NET Web API; Entity Framework; SQL Server; Jenkins; SonarQube.Methodology: Scrum

• 

  FARFETCH

  Jan 2021 - Jan 2024

  Senior Software Engineer

  - Planing and development of cutting-edge applications within the Digital Marketing domain, encompassing Affiliates, Tracking, and Server-Side Integration with leading marketing platforms such as Google, Facebook, TikTok, AppsFlyer and more. Developed REST APIs and utilized the Open API specification in conjunction with advanced stream processing techniques with Kafka, while harnessing Docker for containerization and Kubernetes for orchestration, ensuring the delivery of scalable, high-performance and cost-effective solutions.Technologies used: .NET 6 and 8, C#, SQL Server, MongoDB, Kafka, SonarQube, Jenkins, Git.- Creation of Frontend tools, with simple and intuitive user interfaces, aimed at streamlining maintenance and update tasks, while empowering business units with self-service capabilities.Technologies: Next.js; React; Typescript;- Onboarding and mentorship of developers with less seniority, fostering a collaborative learning environment and ensuring the seamless integration of new team members. Played a pivotal role in shaping the next generation of talent within the organization.Methodology: Kanban Exibir menos