Betty Jean (BJ) C.

Experience

• 

  Apple Computer Inc.

  Jun 1998 - Oct 2002

  Customer Service Rep-Solutions Specialist

  Worked on problems of moderate scope where analysis of situations or data required a review of a variety of factors. Exercised judgment within defined procedures and practices to determine appropriate action. Required working non-standard business hours such as evenings and weekends. Received general instructions on routine work, detailed instructions on new projects or assignments.

• 

  Apple One Temporary Service

  Dec 2005 - Nov 2006

  Administrative Assistant

  Assisted the Risk Manager with processing, scanning and filing claims, insurance certificates and certified documents. Coordinated and distributed payment vouchers and checks person to person or via US Postal certified mail receipt. Managed and coordinated filing of claims and all court documents. Verified certificates of insurance with insurance companies.Scanned all documents via electronically to assigned files.

• 

  City of Riverside

  Jan 2006 - Jan 2009

  Senior Office Specialist

  Coordinated management and staff outlook calendars for; travel, meetings, conferences, training, committees, board and staff meetings.Processed and responded to division correspondence and division website email inquiry response. Managed Housing and Neighborhood division records to achieve federal funding goals by continued compliance with HUD’s record management policies and procedures, assisted with HUD reporting and allocation of funds for the CDBG program. Handled request for facility improvements, cubicle assignments, phone, and computer access and initiated the centralization of records for division. Managed and reported on budget items, financial records and timekeeping, records management coordinator. Coordinated meetings for the Housing and Neighborhoods division with other city departments, outside agencies, and the public. Monitored budget and prepared financial and council reports for division. Responsible for new hire and termination processing, ordering supplies for division, staff timekeeping and main phone line for division. Show less

• 

  City of Austin

  Jan 2010 - Jul 2012

  Administrative Specialist

  Oversaw daily operational functions for front office and facility needs and request, coordinated orientation and processed request for computer access and facilities for new hires, responsible for maintaining and updating personnel files for division.Maintained, updated and coordinated with HR bi-annual and annual Employee Performance Evaluations.Managed Wildland SharePoint site; permissions, document library and lists.Worked directly with division, project, and program managers and environmental coordinators on projects, budgets, network needs to achieve objectives of annual work plan. Responsible for preparing and posting agendas for committee meetings on the City of Austin’s Board and Committee Information site and on the Travis County server, provided support for project files and records by maintaining all documentation in a centralized location, coordinated purchasing records, contract management tracking and filing.Demonstrated administrative expertise by conducting calendar management and domestic travel arrangements, scheduled monthly staff meetings, training workshops and prepared vacation schedules, created and responded to interdepartmental correspondence; such as emails, memo, Public Information Request (PIR), Customer Action Forms (CAF), prepared accounting documents for appropriate distribution, processing and filing. Managed, coordinated and entered (BANNER) timekeeping and expense control policies and procedures; including processing request for purchases, petty cash, check requests, reconciliations, invoicing, purchase orders, city credit card requests, etc. Requested and obtained documents, clearances, certificates and approvals from local, state and federal agencies. Records Coordinator for division.Monitored multiple databases for safety and training history to meet Austin Water Utilities Safety and Training requirements. Show less

• 

  BP

  Dec 2012 - Jun 2013

  Administrative Assistant for

  Served as Engineering and IT departments administrative assistant and go to person.Coordinated purchases, telecommunication activities, facility and computer needs, and was SharePoint website liaison.Oversaw and processed payroll and comp time for 95+ employees, managed and coordinated work orders for computer access, office, desk and name plate assignments. Tracked company vehicle maintenance, usage and on-site vehicle access. Responsible for all aspects of meeting logistics, agendas, handouts, presentations, minutes, telephone conferencing and catering for small to large meetings and events. Refinery Chairperson for Office Safety Committee.Worked closely with purchasing agent via purchasing system Maximo (asset management tool) regarding purchasing, bids, contracts and vendor processing. Coordinated on boarding and orientation for department personnel.Managed the outfitting for department’s personnel this included coveralls, technical equipment and safety personal protective gear.Managed various complex administrative support functions, including coordination of facilities, scheduling off sites, coordinating duties related to strategic planning events, department quarterly review, and weekly staff meetings. Managed and coordinated domestic and international travel arrangements, updated and maintained rewards and recognition program and leave and payroll reports. Created, maintained and updated various department databases, records management retention coordinator and ordered building and office supplies. Show less

• 

  Austin Energy

  Oct 2015 - Jul 2018

  Human Resources Specialist

  Support Human Resources Director, Manager and staff. Assist with processing new hire paperwork, payroll, PIR's, Procard reports. New Employee Orientation Coordinator, responsible for Hr Manager's calendar, HR Leave Calendar and conference room calendars. Handle coordinating meetings, personnel files and creating offer letters, entering ePafs, processing time sheets and interpreting policies and procedures.

• 

  Austin Convention Center

  Aug 2018 - Jul 2021

  Human Resources Specialist