Joya Tseng

Joya Tseng

Client Account Services Associate

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location of Joya TsengTaipei, Taipei City, Taiwan

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  • Timeline

  • About me

    Global HR & Admin. Learning & Development

  • Education

    • University of Technology, Sydney

      2000 - 2002
      Bachelor of Business Administration (BBA) e-Business and Management
    • UTS Insearch

      1998 - 2000
      Diploma Business Studies
  • Experience

    • Kepner-Tregoe

      Aug 2003 - Aug 2006
      Client Account Services Associate

       Act as a client account associate to maintain / build relationship for existing clients Liaised with clients and sales team to tailor training products based on clients’ need  Ensured the optimal utilization of resources by planning a series of public workshops and marketing events under strict time conditions Acted as a key facilitator for clients, offshore team and consultants

    • DDI | Development Dimensions International

      May 2008 - May 2012
      Sales Associate

       Collaborated with solution consultants and achieved a sales target Managed blue chips accounts / in charged public training workshop Fu Bon Holdings MA selection program assessor Marketing events organizer: 2009 Business Leadership Impact2009 Relationship Assessment Program.2010 New Targeted Selection2011 Manager Ready product launch Regional events plannerHonour*FY11 DDI Values Award - Team Work

    • KeyLogic Consulting Group

      Jul 2012 - Oct 2013
      Consultant

       STL freelancer Traning program (client list : BMW China; Great Wall Motor China; Aegis Media China; Fu Jian Tabaco China) Service and branding development program (HWA Fashion Group)

    • El Vien Consulting Ltd., Shanghai, China (HWA Group)

      Nov 2013 - Mar 2015
      Sr. Consultant

       Project Manager of EP (HWA Fashion Group)Service and branding development project 2014 FW/2015 SS VIP Appreciation Workshop/Focus group workshop  2014 Overseas recruitment program (Taiwan/Singapore)

    • General Mills

      Jul 2015 - Nov 2015
      T&D Manager (HK/Taiwan)

      Supervising a team of 3 Executed Talent and Trainee Program (TW / HK) Implemented TW / HK 「Change Management」program(TW) Designed an orientation for newcomers / Buddy program(TW) Executed an employee engagement program(TW / HK) Partnered (BP role) with the Sales / Marketing division (TW)

    • Citi

      Aug 2016 - Jul 2018
      Business Training Manager

       Cards & Personal loan sales/product training Implemented Global Learning program and new product launch training Designed customized training program for BUs Execution of yearly audit

    • Wistron

      Jul 2018 - now

      As a headquarter HR specialty to integrate employee / leadership training / talent development project to aligned with organization performance management / retention system. Coordinated with Business Organization HR to comply with headquarter regulations. Wistron Core Value rebuild program Talent Development program1. McKinsey -strategy program; DnA program2. As an Internal Coach of Individual Development Program3. Project leader of Action Learning Program  Training Road Map (new comer/leadership development) Show less

      • Manager

        Dec 2022 - now
      • Deputy Manager

        Jul 2018 - Nov 2022
  • Licenses & Certifications

    • Satir Model

      Taiwan Satir Association
      Jan 2023
    • Group Facilitation Methods

      ICA Taiwan
      Jan 2021
    • Professional Certificate Human Resource Management

      International Professional Management Assembly-ASIA
      Jun 2015
    • DDI Facilitator Certification Process

      DDI | Development Dimensions International
      Oct 2021
    • Practitioner of Neuro-Linguistic Programming

      NLP-University
      Mar 2018
    • Master of Creative Learnings Strategies

      The Bob Pike Group
      Sept 2019
    • Insights Discovery Accreditation

      Insights
      May 2024