
Joya Tseng
Client Account Services Associate

Connect with Joya Tseng to Send Message
Connect
Connect with Joya Tseng to Send Message
ConnectTimeline
About me
Global HR & Admin. Learning & Development
Education

University of Technology, Sydney
2000 - 2002Bachelor of Business Administration (BBA) e-Business and Management
UTS Insearch
1998 - 2000Diploma Business Studies
Experience

Kepner-Tregoe
Aug 2003 - Aug 2006Client Account Services Associate Act as a client account associate to maintain / build relationship for existing clients Liaised with clients and sales team to tailor training products based on clients’ need Ensured the optimal utilization of resources by planning a series of public workshops and marketing events under strict time conditions Acted as a key facilitator for clients, offshore team and consultants

DDI | Development Dimensions International
May 2008 - May 2012Sales Associate Collaborated with solution consultants and achieved a sales target Managed blue chips accounts / in charged public training workshop Fu Bon Holdings MA selection program assessor Marketing events organizer: 2009 Business Leadership Impact2009 Relationship Assessment Program.2010 New Targeted Selection2011 Manager Ready product launch Regional events plannerHonour*FY11 DDI Values Award - Team Work

KeyLogic Consulting Group
Jul 2012 - Oct 2013Consultant STL freelancer Traning program (client list : BMW China; Great Wall Motor China; Aegis Media China; Fu Jian Tabaco China) Service and branding development program (HWA Fashion Group)

El Vien Consulting Ltd., Shanghai, China (HWA Group)
Nov 2013 - Mar 2015Sr. Consultant Project Manager of EP (HWA Fashion Group)Service and branding development project 2014 FW/2015 SS VIP Appreciation Workshop/Focus group workshop 2014 Overseas recruitment program (Taiwan/Singapore)

General Mills
Jul 2015 - Nov 2015T&D Manager (HK/Taiwan)Supervising a team of 3 Executed Talent and Trainee Program (TW / HK) Implemented TW / HK 「Change Management」program(TW) Designed an orientation for newcomers / Buddy program(TW) Executed an employee engagement program(TW / HK) Partnered (BP role) with the Sales / Marketing division (TW)

Citi
Aug 2016 - Jul 2018Business Training Manager Cards & Personal loan sales/product training Implemented Global Learning program and new product launch training Designed customized training program for BUs Execution of yearly audit

Wistron
Jul 2018 - nowAs a headquarter HR specialty to integrate employee / leadership training / talent development project to aligned with organization performance management / retention system. Coordinated with Business Organization HR to comply with headquarter regulations. Wistron Core Value rebuild program Talent Development program1. McKinsey -strategy program; DnA program2. As an Internal Coach of Individual Development Program3. Project leader of Action Learning Program Training Road Map (new comer/leadership development) Show less
Manager
Dec 2022 - nowDeputy Manager
Jul 2018 - Nov 2022
Licenses & Certifications

Satir Model
Taiwan Satir AssociationJan 2023
Group Facilitation Methods
ICA TaiwanJan 2021
Professional Certificate Human Resource Management
International Professional Management Assembly-ASIAJun 2015
DDI Facilitator Certification Process
DDI | Development Dimensions InternationalOct 2021
Practitioner of Neuro-Linguistic Programming
NLP-UniversityMar 2018
Master of Creative Learnings Strategies
The Bob Pike GroupSept 2019
Insights Discovery Accreditation
InsightsMay 2024
Languages
- enEnglish
Recommendations

Meredith montgomery
Executive director- Megan Montgomery FoundationBirmingham, Alabama, United States
Sam lawton
Engineering Manager at athenahealthSomerville, Massachusetts, United States
Niklas graeber
Trainee at dpa German press agencyBerlin, Berlin, Germany
Doris allen
Technology Team LeadMilton Keynes, England, United Kingdom
Annabelle ellis
Software Developer at N.C.B | Bsc. Computer Science with a minor in MathematicsJamaica
Paola manquez
Talent Acquisition Manager/Psicologa/Desarrollo y Cultura Organizacional/Sustentabilidad/DEI/Comite ...Chile
Andrew yau
Senior Manager, Entity Governance and Compliance at PwC UKWest Midlands, England, United Kingdom
Omkar rakoti
BI Developer | Microsoft certified Power BI Data Analyst Associate | Power BI | MSBI | SQL | SSIS | ...Visakhapatnam, Andhra Pradesh, India
Andreas lüdert
Associate DirectorGreater Leipzig Area
Puja singh
Associate System Engineer (NOC) at ProVal Technologies, NoidaNew Delhi, Delhi, India
Aleksander karol gumos
Principal Engineer, Pipeline & Transport Technology at EquinorStavanger, Rogaland, Norge
Luis guillermo marquez medina
DIRECTOR MEDICINA LABORAL EMPRESARIALBogota, D.C., Capital District, Colombia
Athulya byju
Senior HR Executive at Dexlock | Recruitment | Talent Acquisition | Team BuilderErnakulam, Kerala, India
Joseph karani
Co-director and chief Instructor Taikan Africa Consultant and Taikan martial arts Ltd. .Kirinyaga County, Kenya
Lori szwanek
Chief Accounting Officer | CHIEF MemberOmaha, Nebraska, United States
Octavian matei
Digital Communications Manager at Zenith RomaniaBarcelona, Catalonia, Spain
Reza hasni
Digital Artist | DesignerBerlin, Berlin, Germany
Adna sjulstad
Making work flow better | Driven by details, inspired by impactGreater Minneapolis-St. Paul Area
Mala kumari
SAC|| NATIVE HANA || BW4HANA || S4HANAGurugram, Haryana, India
Adam plumb
Account Manager at Coventry and Warwickshire LEP Growth HubCoventry, England, United Kingdom
...