Patrik Potcoavă

Experience

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  ISense Solutions

  Jan 2019 - Apr 2021

  IT Support & Web administrator

  - Managing the IT infrastructure (software and hardware).- Installing/uninstalling and configuring software programs for computers.- Configuring internal computer networks and connections to the external network.- Generating reports for management regarding the company's IT resources (inventory, user lists, etc.).- Ensuring computer network security through specific measures.- Maintaining websites.- Procuring small-scale IT equipment (laptops, computers, printers, accessories).- Creating email accounts, managing accounts, aliases, etc. (Google G Suite).- Managing the community structure with content updates.- Publishing the weekly newsletter.- Creating images for company campaigns: Creating visuals for company campaigns.- Implementing, updating, and improving websites. Afișează mai puține

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  Banca Romaneasca

  Apr 2021 - Mar 2022

  PC Support Specialist

  - Provide technical support to end-users for hardware, software, and network-related issues.- Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices.- Set up and maintain user accounts, email accounts, and access rights.- Diagnose and resolve software and hardware problems, including operating system issues, application errors, and hardware failures.- Perform software installations, updates, and patches on end-user devices.- Conduct hardware and software upgrades, including memory, hard drives, and operating systems.- Maintain an inventory of hardware and software assets, including tracking and managing licenses.- Assist with IT projects and initiatives, such as system upgrades, migrations, and deployments.- Set up and maintain user accounts, groups, and security permissions in Active Directory.- Diagnose and resolve Active Directory-related issues, such as login/authentication problems and group policy conflicts.- Perform software installations, updates, and patches on end-user devices within the Active Directory environment. Afișează mai puține

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  Fort

  Jan 2022 - Apr 2024

  Security Engineer

  - Implementation of the Web Application Firewall (WAF) system based on F5 technology, ensuring seamless integration into the client's infrastructure.- Proactive monitoring of web traffic, detecting and analyzing potential threats in real-time to maintain a secure and protected online environment.- Development and optimization of detailed profiles for the WAF system, implementing advanced machine learning processes to swiftly anticipate and neutralize emerging cyber threats.- Conducting periodic audits to assess the effectiveness of the security system, identifying potential vulnerabilities, and compiling the final audit report.- Taking over network tickets, identifying and efficiently solving network issues and managing access permissions Afișează mai puține

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  华为

  Mar 2022 - Jan 2022

  NOC Engineer

  - Surveillance of alarms, events and faults occurred in the Transmission, Fixed Access and FTTH network.- Troubleshooting and fault management for the alarms and events observed.- Reception and registration of calls from field, 3PP or projects - Running periodical scripts, needed for the preventive and repairing activities; - Dispatching and coordination of field engineers, in case of incidents occurred at sites that need local support; - Notification/escalation to 3PP, when it is the case; - Escalation to the next support line, for cases that need advanced trouble-shooting; - Tracking all the alarms & events & faults in the associated ticketing systems; Technologies:-WDM/DWDM/CWDM-SDH-STM/GigabitEth/FastEthEquipments:-Alcatel 1631/1641/1642/1650/1651/1661/1660/1662; 1626/1696-Huawei OSN 6800 Afișează mai puține

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  CREDIT EUROPE BANK (ROMANIA) S.A.

  Apr 2024 - now

  Information Security Specialist