JAMES RIVERA

Experience

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  Thomson Reuters

  Jul 1994 - Apr 2020

  Senior Quality Assurance Engineer

  🏆 Accomplishments 🏆✅ Ensured the accuracy and reliability of real-time market data by analyzing applications handling 13.7 billion tick messages daily for 19.3 million instruments, resulting in $750 million in revenue and supporting over 325,000 users successfully.⏳ Responsibilities ⏳☑ Drove the quality assurance cycle by effectively prioritizing tasks, maintaining comprehensive documentation, and implementing system-wide processes, resulting in increased productivity.☑ Generated insightful reports by gathering, analyzing, and summarizing data to identify trends and quantify metrics, enabling informed decisions regarding system flaws, process inefficiencies, and training requirements.☑ Conducted thorough regression testing and routine inspections by evaluating system processes and logs, proficiently identifying and resolving issues related to quality assurance standards. Interacted with many customers daily, utilizing exceptional interpersonal communication skills and receiving recognition from leadership. Show less

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  EPAM Systems

  Apr 2020 - May 2021

  Senior Quality Assurance Engineer Lead

  🏆 Accomplishments 🏆✅ Completed projects through collaboration with cross-functional teams, prioritizing tasks and devising creative solutions, consistently surpassing deadlines by 5%.✅ Enhanced operational efficiency by proficiently leading and training team members, resulting in a 10% increase in productivity, and demonstrated exceptional organizational skills in coordinating software installation and deployment operations, consistently exceeding quality metrics by an average of 3%.✅ Implemented strategic planning and established streamlined workflows to oversee tested and documentation processes, resulting in a 5% improvement in accuracy.⏳ Responsibilities ⏳☑ Actively engaged with stakeholders in weekly Scrum sessions to ensure the fulfillment of diverse project requirements and service objectives.☑ Developed and implemented quality assurance strategies and methodologies aligned with organizational goals and industry best practices while defining quality standards, processes, and metrics to ensure consistent product quality.☑ Drove the implementation and adoption of test automation frameworks and tools to streamline testing processes and improve efficiency; developed and maintained automated test scripts, frameworks, and test data sets. Show less

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  FedEx

  Jun 2022 - now

  Package Handler

  ☑ Ensure the successful transfer and delivery of goods to their intended destinations; sort packages based on delivery routes and destinations to facilitate efficient delivery operations.☑ Moving and transporting packages within the warehouse using heavy machinery, such as forklifts or pallet jacks; driving trucks to transport packages to specific locations or assisting with loading and unloading.☑ Utilize hydraulic conveyor belts to move packages across the warehouse floor and facilitate sorting and loading; track inventory and notify management of any discrepancies. Show less