Trina Rehl

Experience

• 

  Stanislaus County Sheriff's Department

  Jan 1991 - Jan 1995

  Sheriff Clerk II/III

  Responsibilities included the receiving, reviewing, processing of writs, and other civil and criminal documents. Assisted the public in person and by telephone with complaints and reports, information, and referral services. Completed the accounting and distribution process of writs, garnishments, wage levies, evictions, and bench warrants. Served and prepared proof of service for all civil documents. Dictated and distributed deputy patrol reports. Ran confidential Federal Criminal History Reports. Prioritized other law enforcement agencies reports and all point’s bulletins. Processed criminal warrants checks, fingerprinting, and pulled coroner reports. Further employer history from 1984 – 1991 available upon request. Show less

• 

  Riverside County Office of Education

  Jan 1997 - Jan 1998

  Confidential Office School Secretary

  Personal Secretary to Classified Personnel Management. Assisted with screening, preparing, verifying, and interviewing of qualified job applicants for district classified personnel positions. Scheduled and administered typing and written tests to job applicants. Drafted and sent denial and acceptance letters to job applicants, utilizing Microsoft Word Mail Merge. Tracked and maintained new positions advertising and flyers for all open classified positions on excel spreadsheets. Edited and typed meeting minutes, reports, letters, and other written correspondences. Invoiced, reconciled and accounted for travel expenses, conference expenditures, and substitute personnel. Show less

• 

  Aetna, a CVS Health Company

  Jan 1998 - now

  -Business Owner of Aetna Provider Database(EPDB) and Smart Front End(SFE).-Collaborate with other business areas for requirements, approval, and prioritizing work efforts for this application and other interactive processes.-QA review, UAT and Regression testing of the system.-Communicate impact analysis on downstream applications and help other departments represent their change requests to Aetna Provider Database.-Perform project management, business analysis, design input, UAT, and deployment approvals.-Oversee multimillion dollar project from inception, development, financial approvals to implementation.-Subject Matter Expert and Author/Creator/Collaborator on Provider Data Service Workflows, Training Materials and Policy & Procedures. Show less Business Owner of Aetna Provider Database(EPDB). Collaborate with other business areas for requirements, approval, and prioritizing work efforts for this application and other interactive processes.QA review, UAT and Regression testing of the system.Communicate impact analysis on downstream applications and help other departments represent their change requests to Aetna Provider Database.Perform project management, business analysis, design input, UAT, and deployment approvals.Oversee multimillion dollar project from inception, development, financial approvals to implementation. Show less Business ownership of Aetna Provider Database. I provide requirements, approval, and prioritizing work efforts for this and other interactive processes.QA review, UAT and Regression testing.Communicate impact analysis on downstream applications and help other departments represent their change requests to Aetna Provider Database.Perform project management, business analysis, design input, UAT, and deployment approvals.Oversee multimillion dollar project from inception, development, financial approvals to implementation. Show less Implements strategic project plan to achieve business goals Proactively leads project and/or business by setting direction of project, creating project plan, timeline identifying key milestones and additional resources needed on selected project(s) Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization Solicits and evaluates internal and external customer feedback to enhance continuous quality improvement Responsible for managing the budget and/or financial implications of more complex projects Group facilitation/presentation influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor management) Identifies issues that may stall project and addresses them by either resolving the issue or creating an alternative solution Tracks progress and communicates project(s) status on a regular basis to all impacted parties Builds communication plans for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion May mentor and/or manage others Acts as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment Show less Supporting the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Responsibility for managing all aspects of a project such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensuring the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Some highly collaborative process often requires managing relationships across the segments or multiple functional areas. Accountable for and manages the development, implementation and ongoing maintenance of project(s).Roles and Responsibilities:• Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work. • Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external). • Negotiates to obtain additional resources (may be cross functional/segment). • Responsible for the budget and/or financial implications of the project. • Identifies issues that may stall project and works with manager to address them. • Tracks progress and communicates project status on a regular basis to all impacted parties. • Builds communication plan for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion. • Group facilitation/presentation influencing various internal/external constituents• Solicit and evaluate internal and external customer feedback to enhance continuous quality improvement. • Identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization. • Develops recommendations based on complex data and root cause analysis. • May serve as a Subject Matter Expert. Show less Provider Data Services (PDS) is responsible for the intake and maintenance of all provider demographic and contractual data, the building of indirect and customer-specific provider contracts, and the final audit and review of all provider contracts. PDS Maintains the Provider Data (demographic and contractual) for all providers. Ensures all provider information is accurately recorded and maintained to provide for proper reimbursement and member access. Develops and maintains standards for database integrity, corrective actions, database alignment, and manages communication processes with other departments regarding database improvements. Facilitates project reviews with project team, sponsors and clients. Identifies reporting requirements and creates monitoring and control mechanisms. Manages development and implementation of project plans in multiple and diverse environments. Maintains a holistic view of all variables as the project unfolds. Multi-tasks to accomplish workload efficiently, keeps multiple service responses and constituent research requirements moving at the same time. Participates in several National Work group calls, heads two of the five calls for process improvement, and creation of new national workflows. Accountable for team turn around time of Provider Data Services transactions, selects and builds strong functional team through a formal training, diverse assignments, communication, coaching, mentoring and performance management. Partners with network management/provider relations, provider service, health delivery associates and other cross-functional areas to manage highly complex provider relationship issues of a regulatory, understands provider contracts, contracting options, and operational issues. Manage and assign all inventories for Direct Automation Team. Collaborate with audit on rules for Batch auditing, coach team on audit results and sharing best practices Hold team meetings, manage all automation workflows. Show less

  • Senior Manager, Business Consultant

    Jan 2022 - now

  • Senior Manager Project Management

    Jan 2022 - Feb 2022

  • Business Project Program Manager

    Jan 2019 - Jan 2022

  • Senior Project Manager

    Apr 2018 - Jan 2019

  • Project Manager

    Jun 2015 - Jan 2019

  • Provider Data Supervisor

    Jan 1998 - Jan 2019