Mathew Curtis

Experience

• 

  McDonald's Corporation

  Aug 2004 - Sept 2009

  Manager

  Worked as a crew manager, equipment maintenance specialist and provided local IT support. Gained valuable customer service and personnel management skills while working with McDonald.

• 

  Future Shop

  Jan 2007 - Aug 2011

  Computer Technician

  Employed as a senior computer technician. Provided direct customer service, hardware and software support, troubleshooting and repair.

• 

  Hydro One

  Nov 2011 - Apr 2012

  Telecommunications Provisioning CO-OP

  Worked with the Telecom Provisioning team, assisted with equipment configuration and staging, network drawing documentation and digitization into a network engineering database and advanced database auditing. Was able to develop several new methods of ensuring database integrity and streamlining data entry methods. Created and maintained several instructional documents for use by Hydro One Telecom staff.

• 

  Hydro One

  Aug 2012 - Jan 2013

  Telecommunications Provisioning CO-OP

  Worked with the Telecom Provisioning team, assisted with equipment configuration and staging, network drawing documentation and digitization into a network engineering database and advanced database auditing. Was able to develop several new methods of ensuring database integrity and streamlining data entry methods. Created and maintained several instructional documents for use by Hydro One Telecom staff.

• 

  Hydro One

  Apr 2013 - Sept 2013

  Network Security Analyst CO-OP

  Worked with the security event management team, performed real time network monitoring, security incident investigation, threat assessments and security appliance deployment.

• 

  Secure Sense Solutions

  Dec 2013 - Jul 2021

  Network Security Engineer

  Responsible for network and security consulting, professional service delivery, project scoping and sales engineering.

• 

  Lenovo

  Jul 2021 - now

  Technical Client Advisor