Dulari Joshi

Experience

• 

  Citi Bank Andheri (W)

  Jul 2009 - Jul 2010

  Industrial Trainee
• 

  Nokia- Location & Commerce

  Sept 2010 - May 2015

  Project Responsible

  Established standards, tools, and procedures for change and information management to manage the Project LibraryUsed SQL query builder to check the quality and Atlas Software to adjust geometry for Nokia Location & Commerce digital map databasesInvolved in support functions, including- planning, tracking, reporting, quality management, and internal communication, with generating the compliance report

• 

  Accenture

  May 2015 - May 2019

  Responsible for design strategies to enhance client communicationPeriodic communication with Senior Management on the status of the critical projectExecuted and modified project activities as per the international stakeholder requirementsAnalyzed internet, intranet, extranet, and server architectures to control regular project operational aspectsResponsible for completing project activities within SLAs, dashboard generation, and weekly reportsCoordinated with the internal teams for the timely project deliverySpearheaded a group of 10-12 members for a digital marketing projectInvolved in project documentation like SOP and conducted Risk Analysis, Pareto Analysis, and Process Improvement Analysis Show less Attended periodic status calls of the international stakeholdersManaged end-to-end campaign execution with configuration and deployment eventsInvolved in the execution of the overall deployment activities and email campaignsOversaw every member must complete the task on time without errorsAnalyzed the properly documented issues and progressMentored a team of 12 members with operational queriesReceived KT from the Alpha Project, one of the giant clients, to re-train the Mumbai team Show less

  • Team Leader – Marketing Automation

    Dec 2017 - May 2019

  • Senior Program & Project Management Analyst

    May 2015 - Nov 2017
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  ReachLocal

  May 2019 - Apr 2020

  Project Lead I Campaign Operations

  Report and optimize all the online marketing campaigns’ performance and assess against the KPI setEnsure to complete the account manager-assigned tasks to meet the defined SLAResponsible for meeting the annual objectivesPublish both Weekly/ Monthly Dashboard on the achieved SLAs/ KPIsWork closely with the Quality and Training team to achieve continuous improvementAttend calls with international teams; the operational group meets & training sessionsManage all the gaps present in the process to improve efficiencyConnect with the Quality Analysis team to enhance traffic and revenuesCoordinate with international groups to publish the seasonal calendarInvolve in monthly budget utilization, advertiser goals (CTR, CPC & CPL), and Quality scoreCheck the development and the career roadmap of the team membersOversee the team-assigned audit and resource planning Show less

• 

  ReachLocal

  Jun 2020 - Mar 2021

  Project Manager

  Manage client meetings to discuss project scope, specifications, costs, and timelinesManaged and organized eLearning software operationsUsed a project planning tool and tracking sheet to monitor activity and project development progressWorked with the project team to provide feedbackDesigned and developed instructional interactions to prepare interactive and engaging course content, software, and toolsDeveloped document management process, organized eLearning project files, scheduled periodic courses reviews, expiration of training, tracked the updated documentation and version controlWorked with subject matter experts to design and develop clear and concise training contentProvided project status reports to the training department management and stakeholdersWorked with the pre-sales team on project requirement gathering and analysisPrepared project implementation plan, status reports, and project documentationResponsible for project sprint and project scheduleMonitored project budget to maintain project marginDeveloped document management policy for the operations of the project application deploymentAssisted, prepared, and analyzed supervised project requirementWorked with the LMS, IT, or software team to resolve technical issues Show less

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  Microsoft

  May 2021 - now

  Involve in financial management, including- Planned hours, Actuals, ETC, EAC, overall cost, revenue, and budgetResponsible for resources, project status maintenance, and resolving project issuesProvide support to the delivery and execution of the projectManage all the potential issues to the stakeholders and come up with a resolution planResponsible for meeting the project milestones, deliverables, Go-lives, and deployment dates with relevant reasonsUpdate all the status reports to the stakeholders on Microsoft project management tools with all the relevant details from the resourcesRemote project managers work with project managers to perform project governance Show less

  • Persistent Systems (Persistent acquired Data Glove IT Solutions)

    Mar 2022 - now

  • Data Glove IT Solutions

    May 2021 - Mar 2022