Justina Buenaobra

Justina Buenaobra

Customer Service Agent

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location of Justina BuenaobraPhilippines

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  • Timeline

  • About me

    Manager

  • Education

    • InWent and Regionomica GmbH

      2002 - 2003
      Diploma in Regional Investment Promotion Investments Promotion and International Management

      Activities and Societies: Association of German Scholars project study relative to investment promotion efforts.

    • Korea International Cooperation Agency

      2000 - 2001
      Korean Language and Culture Program History, Trade & Economics, Language & Culture
    • International Cooperation Development Fund

      1997 - 1997
      International Trade Promotion International Business/Trade/Commerce
    • University of the Philippines

      -
      Manager's Course

      a capsulized MBA

    • University of the Philippines

      -
      Managerial Accounting

      an Accounting For Non-Accountants

  • Experience

    • TNT Express Worldwide

      Nov 1992 - Nov 1995
      Customer Service Agent

      In summary, was tasked to manage major customers from various industries, thereby, honing my skills in sales & marketing, account management and customer service. Special account handling for international organizations (ADB,WHO, etc.). Information provision regarding products/services

    • Board of Investments

      Jul 1996 - Jan 2008
      Investment Specialist

      In summary, a well-rounded career professional with exposure in a broad cross-section of industries (manufacturing & services, investment banking, tourism, agriculture/ethanol, pharmaceutical/biotech, engineering industries, energy, oil & gas, automotive, IT-enabled services, etc.), mandated to promote the Philippines as an investment destination. And my tasks primarily were marketing & promotion and responsible for the following:  Developing and implementing various marketing strategies to encourage foreign direct investment (FDI) to the Philippines;  Conducting business, economic and investment briefings to foreign investors;  Strategically assisting foreign companies as they prepare to do business in the Philippines;  Produce and project manage conferences, seminars and investment missions;  Undertaking major studies to determine industrial policy development; Helping Local Government Units (LGU’s) in business development and investment promotion efforts of their localities; and,  Liaising and coordinating closely with Foreign Embassies, Chambers of Commerce, Trade Offices, Industry Associations and Economic Zones. Show less

    • Drake Training Systems Limited

      Mar 2008 - Nov 2008
      Independent Consultant

      Engaged as an Independent Contractor to help develop the Philippine market for an online English video streaming product that addresses the ‘English as a Second Language’ market for individuals and BPO players looking to expand their available labor pool. Responsible for strategy advice and market development.Achievements: Project lead on uptake of product with Global Oil Company Project lead on penetration of BPO market via Major industry body Led team in various companies project implementations Show less

    • NxGen Inc.

      Jun 2009 - Dec 2015
      Country Manager

      I have built this company from ground up, encompassing the Operations, Human Resources, Finance and Sales & Marketing. I have recruited my team members and grew the organization to its present level. I have also consistenly made the revenues grown from its first year until now. Some notable accomplishments in the last six & half years are:• A continous increased of the company’s profitability; • Business operating costs kept at a minimum;• Initiated long-term contracts making sure of excellent margins;• Provided excellent leadership and vision to the organization by helping the Board to develop & execute its plans; • Developed and organized company processes by creating forms and tools to increase company efficiency & risk management;• Maintained general oversight and ensure accuracy of accounting & finance records; and• Provided vision regarding overall financial health of the company Show less

    • Red Sky Konstrak Corp.

      Jun 2016 - Nov 2017
      VP for Business Development

      Engaged as Independent Consultant to establish a professional marketing arm for Sibukaw Resort Residences Project located in Bohol, Panglao Island. Main duties and responsibilities included, among others: Crafting, designing, and developing marketing strategies, plans and programs to achieve company objectives such as business volume, market share and profitability;  Building and strengthening the company’s brand as a premium project developer of big ticket projects;  Assisting to achieve sales targets , including identification of the most viable distribution/marketing channels;  Provide leadership role for the sales force, and cultivate positive & beneficial relationships with different clients and channels; and  Perform such other functions as may be necessary or desirable to attain the objectives and goals as envisioned by both parties. Show less

    • Accenture

      Feb 2018 - Dec 2019
      Manager

      Started my Accenture journey as a Project Manager (Application Development Manager) for newly developed market for Latin America. Successfully implemented SAP Ariba Project to a Columbian conglomerate. Responsible for the overall direction, coordination, implementation, execution, control and completion of SAP Ariba projects ensuring consistency with company’s strategy, commitments and goals.Key Roles and Responsibilities were:;Lead the planning and implementation of project;Facilitate the definition of project scope, goals and deliverables;Define project tasks and resource requirements;Manage project resource allocation;Plan and schedule project timelines;Track project deliverables using appropriate tools;Constantly monitor and report on progress of the project to all stakeholders;Present reports defining project progress, problems and solutions; Implement and manage project changes and interventions to achieve project outputs;Thereafter, I was asked to take on a new role as Business & Integration Architect Manager (Solution Architect). I helped design best-practice technology solutions, value proposition, and provided support to Onshore (US, Canada, Mexico and Saudi Arabia) Solution Architects. Key Roles and responsibilities as follows: Provide/implement strategy to understand and translate business requirements into technology solutions; Incorporate industry, function and business expertise into recommended solutions; Ensure technology business changes represent business requirements; Lead programs/projects focused on delivering agreed business outcomes for our clients Partner with clients to understand the dynamics of value creation for the business solution;Analyze as-is and to-be processes to define system/technology requirements and bridge the gap between technology and the business. Deliver quality functional/application designs and ensure technology business changes represent business requirements. Show less

  • Licenses & Certifications

    • Civil Service Professional

      Civil Service Commission
  • Volunteer Experience

    • generate funds for church building

      Issued by San Antonio De Padua Parish in Los Banos on Aug 2015
      San Antonio De Padua Parish in Los BanosAssociated with Justina Buenaobra