Experience

• 

  Flex

  Jun 2018 - Jun 2019

  Desktop support engineer

  Prioritizing services tickets and providing support service to clients.Resolving daily technical issues and providing desktop support.Managed deployment of new machines and new software installation.Upgrade maintenance on system & Update Maintenance on windows.MS Outlook configuration & troubleshooting.Local and Network Printer configuration, troubleshooting.Remote support to the users through VNC & Jabber.Inventory Management.Manage Antivirus (McAfee).Manage the share folder and permission of users. Show less

• 

  Indiashoppe.com

  Jun 2019 - Sept 2022

  System administrator

  Managing and Maintain the IT whole infrastructure to handle the systems, Laptops, Printers and other peripherals related issues in a daily basis.Managing the Windows Domain controller.Handling the Windows server related services like, ADDS, GPO, DNS, DHCP, WSUS, IIS, FTP.Knowledge on Aws Cloud Platform, EC2 Instance creation, S3 bucket management, IAM Roles, VPC creation, Cloud watch, Volumes creation (SSD & Magnetic), snapshot and so on.Maintaining Antivirus admin console for individual team wise policy creation, log monitoring on weekly basis and performed quarterly audit on ACL’s reviewed and updated on immediate effect.Managing and maintaining Sonic wall TZ 400 UTM to configure web filter, application Filter, IPS configuration.Managing Microsoft office suite.Managing and maintaining Microsoft 365 admin console, Exchange console for new user creation, user modification, mail delegation, achieve policy support, distribution list management and so on.Monitoring and managing Zimbra and o365 Mail ServerCustomer care Call center related issue supportCoordinating and managing with Internet Service Providers for price negotiation, technical related issues.Perform data backups and disaster recovery operations.Support to Digital marketing team for bulk Email scheduling, Blog updating in our website, Adobe licensing purchase and billing management, Flipsnack and other designing tool management. Show less

• 

  Gislen software

  Sept 2022 - now

  System administrator

  Infrastructure monitoring via Nagios Hands on Expierence in MS Exchange InfrastureWell Expierencing on Pfsense firewallWorking knowledge on Kaspersky Management,SCCM for patch management.Knowledge on backup & storage solution in Veeam, tape drive, Nass storage.Hands on Expierence in VM ware infrastructure & Maintaining Physical data center.Basic Knowledge on shell scripting and automation.DMZ server implementationOn premises SharePoint Server & Online office web apps Server Administration. Show less