Experience

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  Riu hotels & resorts

  Jan 2014 - Feb 2015

  Global hotel support specialist

  Handling inbound calls for a portfolio of over 120 hotels worldwide. Provided detailed information on rates, amenities, activities, and guest services, while utilizing persuasive techniques to secure reservations and ensure a positive customer experience.Effectively promoted discounts and special offers to secure reservations. Delivered personalized support to Riu Class members, ensuring high satisfaction levels. Expertly managed special requests and coordinated shuttle services, enhancing the overall guest experience.Ranked as the second-highest sales performer among a team of 30+ agents, demonstrating a strong commitment to results. Mostrar menos

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  Panduit

  Oct 2015 - Jan 2016

  Purchase order and logistics coordinator

  Pocessed and entered purchase orders, managing shipping and tracking with precision. Specified shipping methods and freight terms for air and ground transport, while verifying accounts, part numbers, and totals to ensure accuracy.Expedited backorders, prioritized government orders, and ensured protocol compliance. Coordinated with U.S. and Canadian warehouses to manage high-priority orders and adjusted shipping as needed. Created and maintained end-user accounts.Advised clients on order requirements, replacement parts, obsolete items, and inventory issues. Handled Material Certifications, NAFTA documentation, and special pricing authorizations.Methodologies:Applied 5S Lean principles to improve efficiency.Software:Excel, Oracle, Esker, Business Objects, Outlook, Skype for Business, CRM, Workday. Mostrar menos

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  Languageline solutions

  May 2017 - Sept 2018

  Medical interpreter

  Functioned as a vital communication bridge between healthcare professionals and patients, ensuring the seamless and precise exchange of information.Prioritized clarity and accuracy in medical communication to enhance the overall understanding and experience for both parties.Language Mastery and Cultural Competency:Maintained a flawless language-barrier rate, exhibiting a native-speaker-level command of English and Spanish.Demonstrated cultural competency to navigate the nuances of medical interactions, fostering a supportive and culturally sensitive environment.Professional Certification:Awarded Medical Interpreter Certification, attesting to the highest standards of competence and proficiency in medical interpretation. Mostrar menos

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  Carestream

  Jan 2019 - Jan 2020

  Technical support specialist - global operations

  Provided comprehensive technical support to medical professionals and field engineers across key regions, including Australia, New Zealand, and the United States.Ensured prompt and effective resolution of technical issues, maintaining a high standard of support for critical medical equipment.Oversaw the efficient handling of tickets, warehouse operations, and the availability of essential parts, ensuring seamless and uninterrupted healthcare services.Navigated time zones and geographical boundaries to establish clear communication channels with diverse teams, fostering a collaborative and streamlined support system. Mostrar menos

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  Cambly inc.

  Feb 2019 - now

  Online english tutor

  Conducting tailored English tutoring sessions worldwide, with focus on pronunciation refinement, fluency enhancement, and vocabulary expansion.Providing guidance in grammar, job interview preparation, and proficiency in exam settings such as IELTS and TOEFL.Super Tutor status. Acknowledged with 7 distinguished golden badges.Renowned for creating a comfortable and enjoyable learning environment, fostering a sense of ease and natural progression in the learning journey.View my profile at: https://www.cambly.com/en/tutor/tutors/Jennifer.Lizette Mostrar menos

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  Autónomo

  Jan 2023 - now

  Online spanish and english private tutor
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  Sirena morena destination weddings

  Jan 2024 - now

  Communication and marketing manager