Carolina Chaim

Carolina chaim

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location of Carolina ChaimSão Paulo, São Paulo, Brazil
Followers of Carolina Chaim2000 followers
  • Timeline

  • About me

    Channel Partner Manager LATAM | Leader in Growth Strategies and Partnerships | Virtual, Augmented Reality and Metaverse | Ex-Meta

  • Education

    • Fundação instituto tecnológico de osasco - fito

      -
    • Unifai

      2005 - 2007
      Administração e gestão de eventos
    • Espm escola superior de propaganda e marketing

      2017 - 2019
      Pós graduação gestão de negócios com enfase em marketing
  • Experience

    • Microsoft

      Oct 2006 - Oct 2009
      Tpam - tele partner account manager (atento operation)

      • Established strategic partnerships and alliances, organized resellers to maximize sales figures;• Managed commercial contracts and partnerships relationships;• Experience in supporting decision-making of administrative procedures;• Developed and applied training programs;• Prepared Proposals for Commercial Partnerships;• Management Revenue, Pipeline, Cross-Selling, Up-Selling, Metrics, Business goals;• Contracts Open, Open Value, Select, EA, SPLA, ISV Royalty, OEM, FPP.

    • Hewlett-packard

      Jan 2010 - Jun 2013
      Essn sales representative

      • Responsible for sales of servers, storage, software, networking and services, currently working with Small & Medium Business customers in São Paulo.• Interfaced with resellers / business partners to provide solutions for customers;• Strategic coverage for regional sales planning;• Pipeline and forecast prospecting;• Preparation of technical and commercial proposals.• Development of mapping and accounts for resellers and coverage areas.• Generating and developing new projects Show less

    • Oracle

      Jun 2013 - Aug 2021

      • Actively develop partnerships in the partner ecosystem to drive the renewals.• Manage and develop existing contacts and create ambassadors.• Responsible for timely renewals for large, medium and small-sized customers.• Educate customers on business practices and any associated contractual implications.• Manage exceptions for customers with issues that may delay or inhibit renewals.• Coordinate renewals contract with account manager, KAD, CSM and Marketing team.• Ensure that the customer knows all the benefits of the contract.• Responsible to create expansion deals (up-sell)• Ensure the highest account retention rate.• Reporting to foreign manager and director in English. Show less • Development territory plan to penetration into new accounts.• Relationship conjunction with business partners for project monitoring and closure.• Responsible for timely renewals for large and medium-sized customers.• Educate customers on business practices and any associated contractual implications.• Ensure customer awareness and understanding of applicable elements of Oracle´s portfolio.• Manage exceptions for customers with issues that may delay or inhibit renewals.• Identify and transfer leads to sales representatives for top-tier opportunities.• Accurately forecast business targets and opportunities in territory.• Reporting to foreign manager and director in English. Show less • Recruit and develop qualified Partners for Oracle product portfolio and target market;• Meet or exceed sales goal through and in cooperation with recruited/assigned partners, while adhering to Oracle Sales rules of engagement, sales best practices, training and support;• Help assigned partners to build and execute business/marketing plans for the sales and support of Oracle Products;• Work with Oracle Channel Marketing team to develop and execute consistent lead generation activities (webinars, events, campaigns) with regional Partners• Coordinate Technical Training• Continually learning about existing and new Oracle Products and improving selling skills• Point of Contact between Oracle Accounts, Tech Support, Services, Trainings and Partners/Customers Show less Sales Executive for Oracle Customer Experience Solutions, managing customers in southern Brazil. Seeking to strategically position Oracle solutions in market, developing new approaches in the market by focusing on CRM, Ecommerce and Social Media Monitoring.Management of activities and strategies to reach revenue targets during the current fiscal year.Activities related to achieving sales goals, managing pipeline and creating pre-sales methodology for new businesses with Oracle's Social Media solutions within Southern Brazilian territory supporting Oracle´s geographic coverage strategy. Show less

      • Senior Renew Sales (MySQL)

        Nov 2019 - Aug 2021
      • Sales and Renewal Account Manager (Oracle Linux)

        Jun 2016 - Nov 2019
      • Business Alliances Manager

        Sept 2014 - Jun 2016
      • CRM Sales Executive

        Jun 2013 - Sept 2014
    • Meta

      Aug 2021 - Jul 2024
      Latam channel partner manager - reality labs / metaverse

      • Strategic Partner and Revenue Growth: Directly managed partners who experienced over 90% growth during my tenure, with one partner achieving a remarkable 180% growth in two years. This strategy led to significant revenue increases.• Market Opportunity Identification and Segment Expansion: Assisted partners in identifying market opportunities and underexplored regions, refining their sales strategies based on the annual business plan, resulting in market expansion.• Partner Relationship Management: Throughout the partner lifecycle, collaborated to develop go-to-market strategies, building long-term relationships with key accounts and ensuring contract retention and expansion.• Strategic Alliances and Cross-Functional Collaboration: Worked with the Customer Success Management (CSM) team to leverage partner expertise within existing Meta accounts, fostering strategic alliances and allowing partners to contribute to high-impact projects.• Contract Renewal and Account Expansion Management: Managed 4 partners in LATAM and 12 partners in EMEA, focusing on contract renewals. My detailed approach resulted in more than 40% growth in existing accounts.• Data-Driven Approach: Utilized Salesforce to monitor the sales funnel, analyze conversion rates, and forecast challenges, adopting a proactive strategy to maximize results.• Internal Partner Advocacy and Engagement: My ability to sell partners internally within Meta resulted in cross-team collaborations, ensuring partners could engage in various projects across the company and maximize their impact.• EMEA and LATAM Partner Management: Managed partners from EMEA and LATAM, fostering collaboration and driving growth across these regions. Show less

    • Oracle

      Oct 2024 - now
      Channel partner manager
  • Licenses & Certifications

    • Cloud computing: private cloud platforms

      Lynda.com
      Mar 2019
      View certificate certificate
    • Selling to executives - oracle cloud infrastructure linux, virtualization & management solutions

      Oracle
    • Cloud architecture: core concepts

      Lynda.com
      Jan 2019
      View certificate certificate
    • Cloud architecture: design decisions

      Lynda.com
      Jan 2019
      View certificate certificate
    • Devops foundations

      Lynda.com
      Mar 2019
      View certificate certificate
    • Oracle cloud infrastructure foundations 2020 certified associate

      Oracle
      Aug 2020
      View certificate certificate
    • Oracle cloud infrastructure foundations 2020 certified associate

      Oracle
      Aug 2020
      View certificate certificate
    • Cloud architecture: advanced concepts (2017)

      Lynda.com
      Mar 2019
      View certificate certificate
    • Devops foundations: containers

      Lynda.com
      Apr 2019
      View certificate certificate
    • Learning cloud computing: the cloud and devops

      Lynda.com
      Mar 2019
      View certificate certificate