Experience

• 

  Elogic technologies private limited

  Dec 2006 - Feb 2011

  Network administrator

  PROJECT – IS/IT LAN/Site Operations and ServicesProject Overview: Worked as Network Administrator for HPTS Client Alcatel-Lucent and Site lead with Team size of 5 Engineers for IS/IT Operations.Roles & Responsibilities: As a Senior Network Engineer:• Worked as a client engineer, being a consultant suggesting any changes that need be done on the network and owning those changes • Handling issues with high priorities and making emergency changes when required to stabilize the network and ensure uninterrupted network connectivity• Working on problem tickets, preparing RCAs• Solution, configure and troubleshoot GRE Tunnel on Alcatel-Lucent Switches• Solution, troubleshoot LAN related issues - EIGRP, VTP, VLANs, and STP• Auditing client network and implementing L2 port security, SSH and HTTPS access on Cisco routers for management purposes• Performing AOS upgrade on Alcatel-Lucent Switches• Troubleshooting and Interacting with international ISPs (such as – Reliance, Airtel and Tata Telecom) for WAN related issues• Creating run books for existing clients that include the process and technical aspects• Participating in new client transitions and providing reverse KT to the offshore team• Worked on Site Consolidation project for all Bangalore locations to one campus for Design and deployment of Alcatel-Lucent Tier-1 Datacenter Network. Show less

• 

  Mphasis

  Mar 2011 - Apr 2019

  PROJECT – NOKIA (ES Global Design – WAN/ADVPN IPL) - Nov 2017 to till dateProject Overview: The ES Global Design team is Engineering team setup to provide end to end network Design and Solution for DXC client NOKIA datacenters and locations. Roles & Responsibilities:• Design and implement ADVPN solution as per the global standard to establish encrypted connectivity between NOKIA and its business partner• Design and implement 3rd Party connectivity solution between NOKIA GDC and its partners.• Design and implement Office ADVPN solution as per the global standard and categorized with site (Platinum, Gold, Silver and Bronze)• Having Strong knowledge and hands-on experience of configuring and troubleshooting routing protocols including static, dynamic (OSPF, BGP) protocols• Having In depth knowledge of configuring and troubleshooting switching technologies like STP, PVST+, RSTP+,MST, VTP,VSS, IRF, HSRP and VRRP• Having experience in HPE switches and Routers (MSR routers & 5900,12000 series switches)• Having Deep comprehension of networking concepts including network design principles, data flow determination, routing, switching, VLANs, IPv4 and IPv6 addressing, etc.• Having Deep comprehension of networking concepts including network design principles, data flow determination, routing, switching, VLANs, IPv4 and IPv6 addressing, etc.• Demonstrated in-depth knowledge of LAN/WAN support and engineering design for data network at Access, Aggregation, and Core network and Data Center networks. • Good understanding of Incident and Change Management procedures using ITIL process• Self-motivated, attitude of ownership, and a strong desire to learn.• Strong leadership skills, communication skills, and a positive attitude.• Exceptional documentation skills that can clearly articulate technical designs, issues and constraints, procedures, and network assessments. Show less PROJECT – US ISR (Network Consultant/Lead Engineer) - Sep 2015 to Oct 2017Project Overview: The US ISR (Infrastructure Service Request) team is setup to provide technical consulting and design solutions to HP’s fortune 500 clients. Roles & Responsibilities:• Design and implement end-to-end connectivity solutions via DXC GSN or carrier MPLS to have clients connect to DXC SMCs where they would have leveraged some services• Formulate and execute designing standards for DNS servers.• Participate in design discussions and project engineering activities.• Provide assistance in acquisition and integration for DHCP services.• Execute networking designs and develop network service solutions.• Create IPAM platforms with protocols and networking services.• Provide cost estimate of the solution and the benefits• Troubleshoot LAN/WAN related issues and provide/implementation the solution provided• Designing client compartment in data center• Consult/audit on the possible loopholes in the client environment• Consult/Redesign customer LAN environment based on customer requirements• Analyze client network and suggest new hardware, software or technologies that can be implemented• Propose ordering new circuit or upgrading existing circuits based on customer requirement and capacity management reports• Refresh EOL routers/switches with new ones, as per DXC standards Show less PROJECT – IPM APJ-ALU (SME – CAMPUS LAN / DATACENTER LAN PROJECTS)Project Overview: The IPM APL-ALU (SME – CAMPUS LAN / DATACENTER LAN PROJECCTS) team is setup to provide technical consulting and design solutions for Network Services / Projects for HP’s Client Alcatel-Lucent. Roles & Responsibilities:SME(Mar 2011 – Sep 2015):• Responsibilities include Network Management both Operations and Projects, of Alcatel-Lucent APJ Locations.• Current profile demanding overall Management of DC LAN, Client LAN, R&D LAN, GNOC LAN and WLAN for ALU Locations Bangalore, Chennai, Hyderabad, Mumbai and Project locations.• Maintain Alcatel-Lucent GDC network in compliance with ISO 2000 and keep required document updated for audit and renewal on regular basis. • Extensive experience with LAN bridging and switching on Alcatel-Lucent Omni Switches and Foundry switches, environment Configuration and troubleshooting of routing protocols such as OSPF, VRRP. • LAN Architecture Designing, BOM Preparing, DE update with solution and implementation plan and efforts and Implementation/Testing and updating R2 (CMDB+) database as per project requirements. End to End project management.• LAN Transformation Program, Designing and Implementation to make sure all Alcatel-Lucent sites are across India are in complaint with global standard and FMO mode.• Site Survey and assessment as per projects.• Closely working with project managers and customer/requestor and ensure smooth delivery of project deliverables. • Worked on consolidation of Chennai Alcatel-Lucent multiple offices in to single campus with respect to LAN infrastructure designing and Implementation (Data Center servers, End users network, LAB Infrastructure, VoIP), worked on Alcatel-Lucent GNOC Network implementation project. Worked on LAN Transformation programs for all Alcatel-Lucent sites across India and Sri Lanka, Worked on new Project Office implementation for LAN. Show less

  • Principal Infrastructure Engineer

    Sept 2017 - Apr 2019

  • Lead Infra Engineer (Tech Lead)

    Sept 2015 - Sept 2017

  • Senior Spez Infrastructure Engineer

    Mar 2011 - Aug 2015
• 

  Hcltech

  Apr 2019 - now

  Consultant

  Responsibilities• Manage day to day team activities and meet operational goals• Ensure responses and SLAs are met as per the scope of work• Be an advocate for client satisfaction, demonstrating the importance of client satisfaction in both words and actions• Support our customers with excellence and empathy and client crisis management• Collaborate with other support teams and drive engagement of other skills and resources as needed to resolve customer problems• Support and encourage innovation within your team and influence the extended organization with best practices• Support and implement the business strategy of the division• Carry out people management activities, including annual goal setting and performance assessments, developing and coaching team members for skills and career growth and addressing poor performance as necessary• Identify and implement solutions for improvement of the work processes in his/her field of responsibility• Maintain business controls and HR/Employee labor law obligations• The job might require flexible schedule to ensure 24×7 support operations or on-call coverage (as applicable) Show less