Amanda Dutremble

Experience

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  Southern Maine Health Care

  Feb 2010 - Feb 2014

  Patient Service Representative
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  Lifespan

  Feb 2014 - Apr 2015

  Patient Service Representative
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  Prosthodontics Associates

  Feb 2016 - now

  Executive Assistant

  -Responsible for managing and optimizing calendars/schedules for three founding partners-Coordinate and manage all front end office operations - including, but not limited to - scheduling, customer and founding partner communications, cancellations, and referrals-Identify, build, and nurture referral network relationships to grow inbound lead generation and to solidify brand reputation & integrity-Plan and coordinate all aspects of meetings and events, including travel, lodging, catering, reminders, status changes, etc.-Communicate on behalf of founding partners via email, social media, zoom, text, phone-Maintain comprehensive, detailed, and accurate records -Exceptional communication skills - calm, confident, articulate, and direct-Experienced and adept at triaging priorities and conflicts to optimize calendar efficiency and effectiveness-Entrepreneurial mindset, consistently and confidently surface recommendations and feedback to improve processes -Extremely detail oriented - master at organizing communications, records, data, etc.-Experience and adept at diffusing customer complaints and problem-solving on the fly -Responsible for maintaining and preserving confidential client and founding partner communications and information/data-Ability to quickly and effectively build relationships with business partners, referral networks, and customers Show less