Zeeshan M.

Experience

• 

  Gate Gourmet

  Oct 2009 - Dec 2012

  Working as Project Compliance Manager to retain easyJet contract when business was completing RFI & RFP. At the same time, I was also project lead for introduction of two new accounts including Hong Kong Airlines and Korean Air. As a conscious of the unit, I ensured that every department is complaint to provide quality service to our customers including easyJet, Aer Lingus, Delta Airlines and Tourvest Duty Free.

  • Project Compliance Manager

    Feb 2012 - Dec 2012

  • Customer Compliance Manager

    Oct 2009 - Jan 2012
• 

  Gateretail

  Dec 2012 - Nov 2017

  Lead Merchandising Department covering end to end supply chain including demand planning, forecasting and load planning within European business to find the optimum supply chain solution across the customer base. Build and run the European supply chain network and implement the push and pull replenishment models as necessary. Support sales with stock availability at optimum SLA level verses cost, while managing all gategroup entities and 3PL/4PL service providers. Accomplishments:• Restructuring of Merchandising, Supply Chain & Demand Planning departments in line with developing customer base and growing business needs with GBP 50million stock value and GBP 3million distribution budget. • Roll out of new forecasting & replenishment system with improved availability from network average of 95.4% to 99.8% for over 6,100 SKU locations across 38 warehouse across Europe. • Strategic review and negotiation of commercial contracts for 3PL and 4PL service provider. • £550K of efficiency savings in warehousing & distribution and dry goods costs to help business deliver a stretch in P&L. • Managed implementation of 1st fully automated replenishment system in the business. • Delivered reduced lead times in key volume locations leading to low days’ inventory out.• Implementation of SOPs and KES for range planning, open to buy reviews and formation of ROSC (Retail, Operations & Supply chain) platform to improve business efficiency. Responsibilities: • Build and develop robust European network to support new supplier to customer concept.• Build and train a merchandising team to meet the highest industry standards and be expert point of contact for the supply chain needs of GRO Europe.• Monitor weekly KPIs with targeted focus on continuous improvements. • Negotiation of contracts with suppliers. • Control the supply costs under central control while keeping the highest level of availability possible dependent on contract type. Show less Working as custodian of clients’ expectations for service delivery and being a single point of contact across the European network of warehouses and other suppliers. Monitor warehouses’ performances within the network and report against pre-determined KPIs.Accomplishments:• Maintained status of “Exceeded Expectations” in Performance Appraisal & Planning review.• Developed and implemented Warehouse Operations Manual across 6 customer accounts and 62 warehouses.• Identified, sponsored and completed 4 RFCs for Stock Management System to reduce stock discrepancies by GBP 3.5million over length of one contract period.• Promoted a step change in business approach towards performance management by successful implementation of strategic partnership changes in Italy while delivering 10% savings on direct costs.• Delivered 30% savings in equipment costs through planning and supplier management.Responsibilities:• Resolve operational challenges to minimize service delivery impact.• Work closely with Demand Planning & Supply Chain to ensure product availability.• Plan, oversee and conduct minor and major audits covering operational performance, Food Safety, Security, Health & Safety to understand and verify that operational tasks and processes are completed as per SOPs. • Deliver step change and continuous improvement in LMPs’ operational performance.• Establish training and development plan for the department, individuals and new customers. Show less

  • Head Of Supply Chian & Merchandising Western Europe

    Jan 2015 - Nov 2017

  • Retail Operations Manager

    Dec 2012 - Dec 2014
• 

  British Airways

  Nov 2017 - Apr 2019

  Project Manager Global Supply Chain
• 

  DO & CO Spain

  May 2019 - Jan 2022

  Deputy General Manager
• 

  Fast Solar SL

  Jan 2022 - now

  Chief Executive Officer