Marisa White. SHRM-SCP,MBA,BSc

Experience

• 

  MIC

  Mar 2009 - Apr 2010

  ICT Help Desk Administrator

  • Answered all user calls and was the first line support for trouble calls (Troubleshooting with Users) • Provided minor software support e.g. Configuration of Microsoft Outlook, Printers etc • Provided support for the troubleshooting of Mobile Devices (Blackberry Phones) • Recorded, tracked & assigned trouble calls to ICT Technicians using Microsoft SharePoint 2003 • Provided support e.g. ICT Help Desk Road Show• Responsible for the Day to Day activities of the ICT Help Desk email account• Created user manuals for employees e.g. Step by step process on how to use outlook • Enrolled and Modified users on AS400 and SAP (Provided access to reports, access to roles) Show less

• 

  IPSL

  May 2010 - Mar 2013

  HRO

  •Conducted interviews (work history, behavioral and exit) and pay offers• Conducted all activities for the interview process • Prepared and coordinated arrangements for vacancy advertisements• Scheduled, coordinated, made recommendations for selection of candidates via preparation of recruitment reports and processed employee separations • Conducted reference checks on potential employees• Scheduled pre-employment medicals, and process BIR and NIS applications where applicable• Prepared employment contracts for new hires and contract renewals for existing employees• Arranged procurement for new hires • Maintained the Organizational Structures (using Microsoft Visio)/Staff Listing• Assisted the system development team with the development of HR Help Desk, Recruitment Website and HR Electronic Forms Training & Development • Prepared a Training Budget tracker for the various workgroups• Assisted with the development of training plans • Coordinated internal and external training programs inclusive of orientations and other training initiatives. • Processed education assistance/reimbursement and membership applicationsEmployee Relations • Assisted in the Preparation of IPSL’s Policies and Procedures for review• Assisted with the execution of Random Drug Testing• Designed company Public Holiday Notifications • Prepared Reports e.g. (File Notes, Warning letters)• Addressed employee generated queries• Assisted with the coordination of IPSL’s corporate activitiesCompensation and Benefits • Prepared yearly budgets • Prepared the monthly payroll documentation• Conducted audits on Employee Information e.g. ( FPA etc) • Monitored and tracked requirements by Benefit Plans Administrators, reconciles and verifies billings / invoices for payment and accuracy of plan data• Enrolled employees in the Benefits plans and makes revisions as necessary • Addressed employee generated queries in relation to issues related to compensation and benefits Show less

• 

  Grupo Unicomer / Unicomer Group

  Mar 2013 - now

  • Conducts interviews and compensation package offers for support services (IT,Marketing,Finance etc.) and Branches (Megastore, Arima, Chaguanas, Frederick St etc.) • Peak Season deployment for over two (200) hundred employees.  Create career ads for internal and external postings for all positions. Shortlist candidates. Collect and process applications for temporary employees, schedule interviews for selected applicants and conduct interviews. Draft letters and prepare Employment Contracts.• Schedules, coordinates, makes recommendations for selection of candidates• Processes employee separations • Conducts reference checks on potential employees• Prepares employment contracts for new hires and contract renewals for existing employeeprovide IR support to the management team participate in negotations Show less

  • Regional Human Capital Manager

    Jun 2022 - now

  • Regional Human Capital Manager

    Jun 2022 - now

  • Human Resources Manager

    Sept 2019 - Jul 2022

  • Learning and Development Officer

    Jan 2017 - Sept 2019

  • Human Resource Business Partner

    Mar 2013 - Jan 2017