Ava Chinelli

Experience

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  Putumayo World Music

  Jan 2007 - Jan 2011

  - Creating and maintaining department budget, responsible for all aspects of division such as:- Marketing (reviewing and approving marketing materials such as print and online catalogs and mailing contents and schedule, designing and executing promotional email blasts, creating yearly marketing/promotional schedule)- Sales (managing large account base including well-known key accounts and national chains, developing both consumer and retail sales promotions, reaching and surpassing monthly personal and department sales goals, customer service)- Press/promotion (working with outside freelance publicists to design press releases, organize press mailings, ensuring maximum national press coverage for new releases and products for both print and online publications and blogs)- International office coordination (ensures that international employees around the globe have access to all sales/marketing/press materials and know how to utilize them to maximize productiveness, address their issues and work with them to find solutions, answer any questions they may have concerning kids products) - Employee training (directly responsible for one department employee, trained her from intern status and hired her full-time to assist in sales/press efforts)- Organizing and executing mailings (for both sales and press)- Product development (participates regularly in developing future products, providing insightful feedback about what current markets demand based on daily close contact with retailers and consumers)- Updating and managing content for both consumer and wholesale websites (using Drupal software and WordPress respectively) - Managing all social networking (online promotions, blog outreach, etc.) Show less - Managed and conducted direct sales and merchandising to an account base of 300 independent retailers and chains, territory consisting of half of the U.S.- Directly supported and assisted department director through extensive trip planning, expense report organization, social networking website management, and strategic sales- Met with buyers from key accounts to yield optimal sales results- Organized and performed sales calls/trips in defined geographic areas- Attended top kids industry trade shows (set up, booth management, direct sales, and break down) at Toy Fair, A.S.T.R.A., Bubble, etc.- Marketing and product development - Developed monthly promotions and music research for new releases Show less

  • Co-manager of Putumayo Kids

    Feb 2010 - Jan 2011

  • Account Manager - Putumayo Kids

    Jan 2007 - Feb 2010
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  French Teacher

  Jan 2008 - Jan 2015

  French Teacher

  Tutored students one-on-one (or groups) for French conversation, grammar, homework help, exam preparation and phonetics

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  Putumayo World Music

  Jan 2012 - Aug 2012

  Director of Sales and Marketing

  Spearheaded the global movement in the kids music industry at this independent record label by managing, maintaining, and overseeing the department, this included but was not limited to: public relations, budget, sales, marketing (digital and print), online promotion development, international coordination, website/social networking, meeting schedules, event planning, travel arrangements, market research, trade show planning and execution. Nurtured and improved key account relations through monthly travel while fielding new accounts through research. Performed account analysis with national chains and facilitated training for their retail teams through strategic marketing and planning. Directly trained, hired and managed employees. Was promoted to manager from co-manager, but started as account manager. Show less

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  Kaz An Nou

  Aug 2012 - Nov 2014

  General Manager

  Ensured business was run properly in owner’s absence, managed/trained employees, greeted customers at high volume, maintained extensive wait list and customer relations, offered exceptional service with extensive knowledge of French language, culture and cuisine, found solutions quickly for any problematic situation, personified grace under pressure, dessert chef.

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  Bonjour Usa Tours

  Feb 2015 - Mar 2020

  Operations Manager + Executive Assistant (bilingual French/English)

  ● Directly assisted French Executives through heavy calendar management, expense reports and organizing travel arrangements. ● Responsible for the successful planning of high profile French corporate/GIR group trips to NYC● Manages the planning and execution of all technical aspects of French group tours● Maintains large database of all group reservation details● Works closely with transportation vendors to reserve inbound/outbound/excursion bus services● Books all excursions to ensure group trips will match packages sold to clients by sales departement● Hires bilingual tour guides for group tours, transfers and excursions● Directly liaises with hotels to ensure they have updated rooming lists and all group information● Verifies all hotel confirmations to make sure rooming lists and clients’ special requests are respected● Works closely with French clients on all technical aspects of group trips● Crisis management - works quickly and calmly to find the best solution when problems arise● Communicates with all vendors (restaurants, attractions, museums, transportation companies, etc.) to ensure all reservations are perfect for group arrivals/excursions/departures● Conducts meetings with hired guides before group arrival to brief them on all group information in order to guarantee a flawless experience for our clients’ clients● Monitors all flight information for incoming groups and alerts transportation companies and guides about changes Show less

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  La Petite Colline

  Aug 2020 - Feb 2021

  French Co-Teacher + Head of Marketing, Communication & E-Commerce (bilingual French/English)

  - wrote, edited and published marketing, email and website copy (French and English)- conceptualized, designed and produced digital and print marketing materials (newsletters, banners, postcards) in line with brand voice for both internal and external distribution- responsible for PR efforts (interviews, write ups, coverage in French Morning and TimeOut Kids)- worked deeply in Shopify, Canva, Mailchimp, and Google Workspace- built and launched all aspects of Shopify e-commerce online store- assisted in classroom (French)- assisted in daily school operations/admin tasks Show less

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  Banque de France

  Sept 2021 - now

  Bilingual Executive Assistant / Office Manager

  Directly assists Chief Rep through heavy calendar management across multiple time zones and international meeting coordination. Manages logistics for the team, including scheduling meetings and appointments, maintaining calendars, and organizing extremely high ranking delegation travel arrangements. Serves as a point of contact for a range of internal staff in Paris as well as external stakeholders. Manages day-to-day operations of the office. Manages the team communal email inbox, including sorting and categorizing emails, creating and maintaining filing systems, writing emails on behalf of staff members, maintaining contact lists. Writes and edits documents from emails and letters to reports and memos in English or in French. Manages the shared documentary database; Prepares and processes monthly expense reports for the headquarters, ensure payments processing and banking provisions. Organizes meetings, conferences and events, either virtual or physical. Handles ad hoc projects as needed. Handles sensitive information in a confidential manner. Works closely with Chief Rep on yearly budget. Show less