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Mindy Brannan

Mindy Brannan

Office Manager

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location of Mindy BrannanOmaha Metropolitan Area

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  • Timeline

  • About me

    Manager of Client Success and Account Managers specializing in software and technology at a360inc

  • Education

    • Microsoft Certified Solutions Expert

      -
      Microsoft Certified Solutions Expert

    • Trident Technical College

      2008 - 2011
      Associate of Science (A.S.) Business Administration, Management and Operations

    • University of North Carolina at Charlotte

      -
      Lean Six Sigma Greenbelt

  • Experience

    • Courtesy Finance

      Jan 1995 - Dec 1996
      Office Manager

      Review and approve credit applications; phone and outside collections; close loans; customer service, maintain general ledger; scheduling and training staff

    • Korn Law Firm

      Dec 1996 - Mar 2004
      IT Manager

      Customize Perfect Practice Case Management System for Default Management practice; Create Crystal Reports on work flow for department managers; Network Administration; Desktop Support; Create document templates to use with case management system; train users on all software;

    • Finkel Law Firm LLC

      Mar 2004 - Jun 2012
      IT Manager

      AD; Customize Case Management & Financial Software; Document Managment; Document Creation; Daily Backups; Manage local office with 75 users, Crystal Reports;

    • Hunoval Law

      Jul 2012 - Jun 2015
      Director of IT & Compliance

      • CaseAware and Perfect Practice setup, implementation, custom reporting and day-to-day support; • Setup client billing rates based on FNMA/FHLMC/client contract guidelines; • Created document templates in Microsoft Word and Apache Open Office for staff merging from CaseAware and Perfect Practice; • Set up integrations with client websites and vendors, including military (SCRA) and bankruptcy (PACER) searches; • Assisted with client audits and surveys; • Supported 100 + onshore and offshore users using Citrix and SCCM; • Assisted with establishing firm policies to meet client requirements; Show less

    • Affinity Consulting Group LLC

      Jul 2015 - Feb 2018
      Senior Consultant

    • A360inc

      Feb 2018 - now
      Manager of Client Success and Account Managers

      Managed client accounts, providing virtualization, integration, and automation solutions for law firms.Managed software implementations and process improvements to continuously enhance efficiencies.Implemented innovative integration technology products, such as automated E-Filing, Service of Process, Mailing Services, Publication, GSE Reporting, Title Services, Auction and Sales, to streamline processes and reduce costs.Managed a team of Account Managers and Consultants.Provided in-person and virtual training to staff and clients.Managed projects and implemented custom reporting.Proficient in SQL writing. Show less

  • Licenses & Certifications

    • MCSE

    • Lean Six Sigma - Greenbelt

      University of North Carolina at Charlotte
      Jan 2013