James Maxwell

Experience

• 

  St Francis Health System

  Jan 1989 - Nov 1991

  Surgical Technologist

  Agency Cardiovascular Surgical Technologist, specializing in Open Heart Surgery, adults and pediatric. The best part of being an agency Cardiovascular Technologist was that I was introduced to new methods and techniques of cardiac surgery.

• 

  Saint Francis Hospital

  Jan 1992 - Apr 1992

  Surgical Technologist

  Agency Cardiovascular Surgical Technologist, specializing in Open Heart Surgery, adults and pediatric. The best part of being an agency Cardiovascular Technologist was that I was introduced to new methods and techniques of cardiac surgery.

• 

  Tulane Medical Center

  Jan 1993 - Jan 1996

  Surgical Technologist

  Agency Cardiovascular Surgical Technologist, specializing in Open Heart Surgery, adults and pediatric. The best part of being an agency Cardiovascular Technologist was that I was introduced to new methods and techniques of cardiac surgery.

• 

  Methodist Healthcare

  Jan 2004 - now

  • Function independently with full and reasonable authority of the imaging systems manager.• Maintain, test, and assist with most clinical system applications. PowerChart, RadNet, Scheduling, Radiology PACS, Radiology PowerScribe Dictation, Radiology Billing, Radiology Orders, Discern Analytics, Power Plans.• Attend weekly organizational control meetings, providing the “managerial voice” of the Radiology IT dynamic. Ensure systems are not negatively impacted by changes of collateral applications. IE: New end-user workflows, new systems, code upgrades, order/plan changes, new patient locations, changes in access, and changes in billing. • Use practical experience and skills to continuously monitor existing applications for potential patient care issues. • Create documentation and use all available methods to effectively review and communicate system statuses to prevent gaps in patient care. • Independently define, analyze, and adapt departmental workflows to utilize current systems to their fullest patient care potential. • Be an IT resource for management leaders. Advice on backend technology, application configuration possibilities, application use instruction, investigation.• Create and tailor Radiology specific documentation that is unique for radiology end-users and the applications in question. • Thorough knowledge and ability to determine, initiate and systematically conduct/advise the workflow for all Radiology departmental staff and operations during a Cerner, Radiology PACS and/or a radiology PowerScribe dictation downtime. Show less • Directly assisted IS and GE with the implementation and go-live of PACS at University Hospital.• Assist all Radiology department managers with issues concerning PACS, Cerner, or deployment of new equipment. • Managed the training schedule of all Radiology staff on the use of PACS, Cerner and Lanier equipment and managed the continuing education of the staff on all such devices. • Lead the directive of creating the PACS and Exam Merge competencies for Radiology staff for the entire Methodist Healthcare system.• Assisted with training of any hospital employees and physicians with use of the PACS web or troubleshoot when issues arise. • Independently created and maintained detailed documentation on how to resolve a variety of Radiology PACS issues. These “Cheat sheets” proved to be beneficial to the success of our PACS deployment, and empowered all Radiology department staff to be able to handle issues in a timely, independent and educated manner. • Maintained all equipment and/or software aspects of PACS, Lanier and RadNet and troubleshoot all problems before escalating it to the level of an IS help desk ticket. • Work directly with all vendors on issues pertaining to the maintenance of PACS and Radiology Equipment.• Monitored all Radiology ordered procedures and that they have been reported correctly and in a timely fashion. Ensure proper linking of PACS images & reports and charges associated with those exams. • Assist all other RIS/PACS Coordinators or their staff when the need arises. • Perform all continuing education units to maintain my registry. Show less

  • Radiology Cardiology Clinical Systems Analyst

    Jun 2007 - now

  • RIS PACS Coordinator

    Jan 2004 - Jun 2007