Shakeel .

Experience

• 

  Hashoo Group(Pearl Continental Hotel Peshawar)

  Jul 2007 - Mar 2016

  - Ensured completion of IT infrastructure of property, managed LAN, EPABX Connectivity, CCTV System and CMATV System- Assured smooth operations of LAN, WAN, Servers, Computers, UPS units, Telecommunication and CCTV system - Administered MICROS FIDELIO software with different operational module including Opera, Micros, Sun system and Martial Control- Performed approved changes as per requirement while maintaining backup- Developed and introduced practice of excursing necessary precaution for avoiding introduction of virus and spyware in computer or network. Administered DOOR Locks System ONITY and VING Card- Productively implemented policy directive and advisories issued from time to time by competent corporate IT Authority- Provided on job training to new staff members regarding Network, OPERA, MICROS and FEDELIO- Supervised and directed IT staff for installation, testing, maintenance, documentation and support of IT system both software and hardware- Monitored working of billing system for internet services, POSs and telephone- Supported in acquisition, distribution, installation, relocation, repair, maintenance, accountability and control of all hardware on inventory of IT department- Ensured and monitored wireless equipment performance - Proficiently developed and conducted continual training programs for IT professionals, users of IT infrastructure while evolving methodology for gauging effectiveness of such programs- Prepared annual IT budget, received approval from corporate IT before submitting it to hotel management for further processing- Monitored peas of expenditure and ensured budgetary provisions until any extra ordinary demand- Maintained disaster preparedness and ensured data backup and smooth business operations in an emergency situation- Prevented unauthorized and illegal use of internet services while assuring reliabilityKey Achievement:* Productively extended support in installation of Micros Fidelio Products Show less

  • IT Manager

    Nov 2015 - Mar 2016

  • IT Manager - Pearl Continental Hotel

    May 2011 - Nov 2015

  • Assistant Manager - IT

    Oct 2009 - May 2011

  • Network Engineer Net - 21

    Jul 2007 - Sept 2009
• 

  Marriott Executive Apartments

  Apr 2016 - Nov 2019

  Systems Manager

  - Efficiently supporting as pre-opening team member for managing overall IT infrastructure of hotel including LAN, WAN, Cisco Base Wi-Fi, IP Based CCTV Setup, Cisco IP Telephone, IP TV, Office 365, Polo Alto Firewall. Servers 2008/2012/2016, VMware, EMC2, Kaspersky Endpoint Security 10, Micros Fidelio Products etc.- Productively managing and reporting about allocation of IT budget while providing coaching and mentoring to IT team members- Attending management meetings for discussing productive measures for future implementation Key Achievement:* Successfully conducted IT operations while opening of Marriott Executive Apartment, Madinah Show less

• 

  Marriott International

  Dec 2019 - Aug 2022

  Cluster Systems Manager
• 

  Hilton Hotels & Resorts

  Sept 2022 - now

  IT Manager