Ron Cardenas

Experience

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  Allegiance Telecom

  Aug 2000 - Sept 2002

  Field Service Technician

  Responsible for Telco trouble shooting from central office to premise. Pots, T-1, HDSL and DID circuits, maintain equipment for these circuits. Experience with ILEC facilities, Clarify, TBS. Knowledge of T-berd and Fluke Meters. Also worked as a single point of contact (SPOC) on generating circuit designs including concurring, porting, creating, and triggering of telephone numbers from ILEC to CLEC. Serviced the trouble ticket on call position for the region on all the above circuits.

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  NetVersant

  Jan 2003 - Mar 2007

  NetVersant NW - Installation of structured cabling and fiber optical termination. Perform large personnel moves involving phones and personal computers. PC imaging and installation of network printers. Install and program PBX/key systems (Nortel, Avaya IP Office, Merlin/Magix and Partners), and public announcement systems installation. I also performed a variety of troubleshooting tasks.

  • Field Service Technician

    Oct 2002 - Mar 2007

  • Field Service Tech

    Jan 2003 - Jan 2007
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  Integra Telecom

  Apr 2007 - Jan 2017

  Sales Engineer II

  Sales Engineer - Provide field support, including participating in sales calls, in an effort to integrate the Sales, Marketing, Operations and Network Engineering functional areas to ensure a successful customer sale and implementation process. Experience in the area of information technology, specifically with WAN data systems (routers, MPLS, T1 and DSL) and voice services (PBX & key systems, trunking, POTS and VoIP) and LAN services (Ethernet, TCP-IP and wiring). Experience with Internet services and Virtual Private Network design and implementation. Demonstrated project management, teamwork and organization skills. Detail orientated with effective verbal and written communication skills. Proficiency with Microsoft Office software products, including Visio.Central Office Technician II – Responsible for installing, maintaining and provisioning transport equipment in Central Offices including all Metro Ethernet, WDM, DCS, and TDM systems. Created initial design for all designated network elements for delivery to internal and external customer transport network services. Also provided Subject Matter Expert (SME) assistance for assigned platforms and technologies to internal customers.Field Services Technician II - Install and configure various routers at customer premise. Knowledge of Adtran, Paradyne and Cisco routers. Troubleshoot DS0, DS1, and DSL circuits at premises and in collocations. Perform various testing with T-berd . Show less

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  Comcast Business

  Sept 2013 - Mar 2015

  Enterprise Sales Engineer

  As a Sale Engineer I aid in the pre-sales configurations, discussions, designs and topology layout. Design fiber and copper products for medium to large business customers of both voice and data solutions.Technology includes: VOIP (Voice over IP) - EPL (Ethernet Private Lines) - EVPL (Ethernet Virtual Private Line) - ENS (Mesh Metro Ethernet) - E-Line, E-Lan, E-TreeI am the resource for the Enterprise Account Executives in opportunities and presentation to assigned Enterprise level customers complex voice and data applications and assist with closing sales using Fiber Optic Medium and Carrier Ethernet technology.• Interface with customers to determine technical requirements feasibility and expectations. This includes reviewing various design and topology examples and providing input on implementation ideas based on existing and future needs.• Excellent strategist relating to architecture and engineering a solution based on a variety of criteria including functionality, scalability, future-proofing, and cost. • Design viable complex voice and data network sales solutions for Enterprise Level customer applications including preparation of network topologies, technical specifications, and assist Sales with pricing.• Work with appropriate internal groups to validate Comcast ability and willingness to offer a solution.• Translate techno-speak to plain English for both customers and internal personnel and English to techno-speak at a level all can readily understand.• When required, conduct formal site surveys on new orders (Metro Ethernet). Site survey are used by Service Delivery and Ops.We provide Enterprise Fiber Internet and Copper service from 1Mb to 10Gig and anything in between. We provide dedicated Internet or simply a point to point connection from office to office over a dedicated Fiber link at any speed. Show less

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  Electric Lightwave

  Mar 2015 - Jan 2017

  Sales Engineer

  Sales Engineer - Provide field support, including participating in sales calls, in an effort to integrate the Sales, Marketing, Operations and Network Engineering functional areas to ensure a successful customer sale and implementation process. Experience in the area of information technology, specifically with WAN data systems (routers, MPLS, T1 and DSL) and voice services (PBX & key systems, trunking, POTS and VoIP) and LAN services (Ethernet, TCP-IP and wiring). Experience with Internet services and Virtual Private Network design and implementation. Demonstrated project management, teamwork and organization skills. Detail orientated with effective verbal and written communication skills. Proficiency with Microsoft Office suite products. Show less

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  Zayo Group

  Jun 2017 - Jun 2021

  Senior Solutions Engineer

  Dedicated Senior Sales Engineer working with Webscale Company covering North America. Responsible for costing/designing of DWDM Networks, PWN’s, Long Haul/Metro Dark Fiber, Layer 2 and 3 services to customer specifications. Work extensively on custom network solutions, building diversity from incumbent providers. Resolve technical issues arising during the sales engagement, help clients define specifications and requirements, develop solutions, and provide technical presentations to both technical and management-level audiences. Advanced understanding of voice/data/internet applications, communications technology, and network design. Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Strong personal brand as sales team support. Show less

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  Lumen Technologies

  Jun 2021 - now

  Solutions Engineer - Hyperscalers

  Dedicated Solution Engineer working with Large Hyperscale Company covering North America. Responsible for costing/designing of DWDM Networks, PWN’s, Long Haul/Metro Dark Fiber, Layer 2 and 3 services to customer specifications. Work extensively on custom network solutions, building diversity networks from secondary providers. Resolve technical issues arising during the sales engagement, help clients define specifications and requirements, develop solutions, and provide technical presentations to both technical and management-level audiences. Advanced understanding of voice/data/internet applications, communications technology, and network design. Ability to work independently and as part of a team. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Strong personal brand as sales team support. Show less