Jaya B.

Experience

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  SWL SHIPPING LOGISTICS

  Sept 2012 - Feb 2014

  Administrative Assistant

   Perform general office duties and administrative task. Manage the internal and external mail functions  Responsible for registrations of invoices acknowledgment, petty cash and opening accounts for Cash Customers.  Handle all official company correspondence, responsible for production of company’s monthly newspaper.  Attend to all customer related problems and solve accordingly. Provide office assistance including Data entry, memo writing and various organizational duties.  Liaison with Travel Agencies& Hotel corporate rates. Show less

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  Kuehne + Nagel

  Feb 2014 - Feb 2020

  • Responsible for managing accounts for over 400 customers regionally in a fast-paced, time-sensitive environment.• Assessing, monitoring, planning and managing the efficient utilization of cash and financial resources in a manner consistent with the objectives of the company.• Monitor day to day working capital management, liquidity position, monitoring receivables and payables and liaison with bank for smooth functioning of working capital.• Understand, manage and supervise all aspects of cash flow including forecasting daily cash requirements, executing daily finance decisions, determining company’s goals.• Provide guidelines and establish corporate credit control policies, help the business controller to enforce internal control to protect corporate investment in accounts receivable • Liaising with the accounts Manager, clients, invoicing department, insurance companies and other third-party organizations on a daily basis• Manages all customer escalations related to credit and collections, determines root causes and presents policy enhancements to improve performance.• Prepared analysis of bad debts including making recommendations to the controller for proposed bad debt write offs• Obtain Dun & Bradstreet DNBI credit reports for Domestic and International as requested.• Posting prior notification letters to customers of accounts becoming due• Dealing effectively with a high level of complex debt issues• Maintain and review Credit Facilities (as required due to order levels) to maximize sales and minimize risk in accordance with credit policy.• Regularly reviewing and maintaining credit limits on existing accounts (where applicable).• Overseeing cash allocation, statement runs, credit notes and write offs.• Effectively managing over debtor balances in order to optimize working capital. Show less • Developing bank reconciliations, intra-company reconciliation, and other month end GL reconciliations. • Support auditor in internal & external audits• Adhere to standard accounting principles & company procedure• Perform accounting analysis for cash accruals, account payables, account receivables, reconciliations and foreign exchange.• Perform month-end account closing activities and reconciliations.• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.• Generate financial statements and reports detailing accounts receivable status• Facilitate payment of invoices due by sending bill reminders and contacting clients Show less • Maintain general ledger accounts and prepare journal entries for accruals and variances• Prepare cash flow & fund flow statement and resolve outstanding balancing issues• Review and adhere to department budgets• Posts customer payments by recording cash, checks, and credit card transactions.• Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.• Managing accounts payables to ensure accurate & timely payments to vendor.• Identifies financial status by comparing and analyzing actual results with plans and forecasts.• Identifies financial status by comparing and analyzing actual results with plans and forecasts.• Perform variance analyzes on the items of P/L accounts. Show less

  • Regional Credit Controller

    Jan 2016 - Feb 2020

  • AR/GL Accountant

    Jan 2015 - Dec 2015

  • Finance Assistant

    Feb 2014 - Dec 2014
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  DSV - Global Transport and Logistics

  Feb 2020 - Aug 2021

  Senior Credit Controller

  • Preparation & Implementation of Credit Policy (Credit control process, strategy)• Preparing and submitting weekly and monthly AR reports on Aging, DSO, Cash Forecast to Regional Office in Dubai • Assessing credit risk and providing inputs to the management for setting credit policies and credit limits• Assessing credit risks pertaining to new customers with regards to global compliance, banking risks and assessing existing customers for overtrading. Ensuring new customers are set up in Salesforce after due diligence is done.• Providing month end journals for receivable accruals, bad debt provision. Supporting the Head of Finance in month end closing.• Send out monthly client statements/letters/invoices as may be agreed from time to time and chase overdue invoices by telephone, email & letter within agreed timescales.• Report to Management on outstanding issues and inform them early on the potential debtor problems and Legal actions.• Handling the overdue customers for non-payment and negotiating payment plan in case of cash flow issues and or taking legal assistance for issues relating to company takeover, defaulter and company loss.• Monthly meetings with Sales team to discuss areas of improvement, performance of the territory, draft plan to resolve disputes & enhancing organizational cash flow.• Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary Show less

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  Confidential

  Dec 2021 - Sept 2023

  Credit Specialist
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  Transmed

  Sept 2023 - now

  Credit Manager

  • Oversee and manage the credit control department, ensuring efficient and effective processes for credit evaluation, approval, and collections.• Developed and implemented credit policies and procedures that reduced overdue accounts by 55%• Analyzed debtor reports and conducted regular reviews to identify trends, assess creditworthiness, and prioritize collection efforts.• Managed a portfolio of Top 5 accounts with a total receivable of 25M million, ensuring timely payments and minimizing bad debt.• Collaborated with the sales team to align credit terms with business goals and customer needs, leading to improved customer satisfaction.• Implemented automation and software solutions to streamline collections processes, resulting in increased efficiency and reduced manual errors.• Collaborated cross-functionally with sales, finance, and customer service teams to resolve billing discrepancies and improve the overall customer experience.• Maintained compliance with regulatory requirements and company policies, conducting credit evaluations for new customers and liaising with credit evaluation institutions.• Proactively identified and addressed issues related to non-payment, communicating effectively with senior management and taking appropriate action to mitigate risks.• Coordinated with legal teams on overdue accounts, resulting in successful recovery of 30% of debts. Show less