Greg Chaplin MSc, FGS

Experience

• 

  Merit Cameras

  Jan 1988 - Jan 1989

  Sales Manager

  Managed shop floor and commercial sales of photographic equipment

• 

  Camera House

  Apr 1988 - Aug 1989

  Laboratory Technician

  Photographic equipment sales and film development

• 

  Robin Hood Golf Centre

  Apr 1991 - Apr 1993

  Sales Consultant

  Technical sales of golfing equipment and golf club assembly and personal fitting

• 

  Birmingham City Council

  Sept 1995 - Mar 2015

  Building Services Manager

  • Maintenance – maintenance management of a large secondary school. Including: overseeing M&E maintenance and servicing by contractors; identifying maintenance issues and implementing strategies for resolving issues; formation of maintenance and preventative maintenance programmes; implementing/overseeing maintenance programmes for equipment, legionella testing, environmental improvement, grounds maintenance and gas surveys• Security – responsible for security systems. Including: CCTV operation, maintenance, upgrading and installation; implementing and maintaining door-entry security system and upkeep of database; intruder alarm servicing and maintenance• Health & Safety – undertaking risk assessments; knowledge of COSHH and Health & Safety; pest control contracts• Fire safety – testing and inspection of fire equipment (control panel, call points, fire extinguishers, emergency lighting); overseeing fire safety contractors’ work and routine inspection programmes; maintaining records of testing and maintenance of fire safety equipment• Projects – project management (producing scope and planning documents) for building improvement works; meeting with and chairing meetings to construction engineers, building surveyors, asset management, contractors, project managers and senior managers; implementing environmental sustainability practices• Logistics – overseeing and organising logistical aspects of key events; involved in early stages of logistical requirements for minor/major construction projects• Energy management – ensuring operational running of plant equipment is maintained; implementing and maintaining power-saving/water-saving equipment to reduce energy costs• Procurement and tendering – obtaining best value services; acquiring equipment and products best suited for the school’s needs• Staff management – manage other maintenance and cleaning staff to ensure all targets are met to requirement Show less

• 

  NHS Property Services Ltd

  Mar 2015 - now

  • Responsible for the strategy, design and implementation of standards for reporting, processes and assurance for technical building compliance.• Monitoring and developing systems of work for compliance assurance for a building portfolio of around 3,500 sites - ranging from bedded units and community hospitals, through to GP surgeries and NHS administration sites.• Part of a select group of professionals charged with implementing a CAFM solution nationwide, with particular focus on compliance PPM mobilisation• Project managing the implementation of processes, guidance, remedial work schedules, quality assurance and performance management for around 35-40 additional compliance elements nationally. This includes implementing the framework into the new CAFM build• Responsible for new processes and framework design during the mobilisation phase of new and existing national Hard FM contracts• Ensuring that NHS Property Services conforms and complies with its Duty Holder responsibilities for technical compliance within the Health & Safety framework Show less • Contract management – fully manage rationalised and non-rationalised Hard and Soft FM contracts to NEC3, SFG20 and HTM standards for around 70 sites in Humberside and then for 110 sites across South Yorkshire, North and North East Lincolnshire• Account management – manage high-level NHS customer accounts, providing a direct link between NHS organisations for FM services, lease regularisation, billing accuracy, compliance, strategic estate planning and customer satisfaction• Regional compliance lead – responsible for statutory building compliance for over 400 sites across the North Central Zone. Also work on national task groups to develop compliance best practice• Chair of the Water Management Group for North Central Zone and a member of the National Water Management Group• Manage a team of facilities professionals to achieve the required targets in FM service delivery across Humberside, South Yorkshire and N&NE Lincolnshire• As part of the Senior Management team also define, implement and improve on healthcare FM delivery Show less • Full management of Hard and Soft FM contracts and service providers for a portfolio of healthcare premises within the NHS in West Yorkshire• Contract management – trained in NEC3 service provision and Conject contract/project management• Specialise in statutory building compliance and lead the coordination across the North Central Zone – initialising best practice and developing new processes• Project management – producing project scopes and programmes for building/improvement works across a range of disciplines• Manage a team of facilities professionals to achieve the required targets in FM service delivery Show less

  • Policy & Process Manager

    Mar 2023 - now

  • Compliance Governance Manager

    Aug 2018 - Mar 2023

  • FM Service Delivery Manager

    Feb 2017 - Aug 2018

  • FM Service Support Manager

    Jun 2016 - Mar 2017

  • Compliance Manager

    Mar 2015 - Jun 2016