
Laura Moreno
System Administrator

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About me
Software Licenses, Processes and Project Manager
Education

Universidad Industrial de Santander
2005 - 2011Bachelor of Engineering - BE Computer Software Engineering
Universidad de La Sabana
2013 - 2014Project Management
Experience

Alcaldía de Bucaramanga
Aug 2010 - Dec 2011System AdministratorI provided support in the assets acquisition and reporting process using the by performing SQL queries.

ITSTK Ltda.
Feb 2012 - Oct 2012System Engineering ConsultantI supported the implementation of Hewlett Packard (HP) solutions for monitoring the IT infrastructure for measuring the KPI by following ITIL bests practices

Agein Consulting Services
Oct 2012 - Sept 2013System Engineering ConsultantI supported the implementation of Hewlett Packard (HP) solutions for monitoring the IT infrastructure inside Banking Companies for measuring the KPI by following ITIL bests practices.

EXSIS SOFTWARE Y SOLUCIONES
Sept 2013 - Feb 2014Junior Project ManagerI worked in the company as the Project Manager for the execution and tasks monitoring of insurances software related projects.Also I supported to the quality division on the organizational CMMI Level 3 certification

Imaginamos
Apr 2014 - Sept 2014Project ManagerI worked in the company as project manager of software development projects, performing end to end Project Management tasks like cost and resource management, Projects documenting and monitoring to achieve the defined Project goals.I supported the company's Sales department by costs and time estimation on the upcoming Projects to bring multiple options which help the customer to choose the solution which approaches to its needs.Apply quality assurance on the delivered products as an strategy to maintain the customer engagement Show less

OmniPayments LLC
Sept 2014 - Mar 2016Project ManagerI worked in the company as Project Manager on the implementation of Payment Solutions and the configuration of a HP Nonstop Switch on different companies which their business core is the money management and banking transactions like Banamex and Casa Ley in Mexico.I used communications strategies and leading distributed work teams to not only achieve the Project Goals, also for improving and manage a good relation between the company and different customers.

ROSEN
Apr 2016 - Oct 2017Support EngineerValidate the quality of the Pipeline Integrity Management software (ROAIMS) by performing User Acceptance Tests (UAT)Support the Pipeline Risk Analyst team by the automation of the Risk Assessment Model validation process using Test Complete, achieving a time reduction of 80% with respect to the manual process

QueryNow
Nov 2017 - Jan 2019Project ManagerProject Management on the implementation of new Intranet based on Office 365 for medium size customersEstablished excellent relationship between clients and team members by a continuously and transparent communication to identify and manage project scope, requirements, risks, dependencies and deliverablePlanning and execution of iterations and monitoring the Project variables (scope, cost, effort, etc.) Support the Product Owner on the Product Backlog management and refiningSupport the Business Analyst during the Requirements elicitation by documenting, prototyping and estimating new requirements.Support the Company’s Operations area on the Projects Standardization by the implementation of Project Management Processes based on PMI best practices Show less

Valeo Deutschland
Mar 2019 - Feb 2022Third Party Software Manager
Valeo Deutschland
May 2023 - nowProcess and Stock Manager
Licenses & Certifications

ITIL V3 Foundations
Mar 2013- View certificate

Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgAug 2025
Languages
- enEnglish
- geGerman
- spSpanish
- frFrench
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