Jitendra Singh

Experience

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  Landmark Group

  Aug 2016 - May 2018

  Lifestyle International Pvt Ltd

  ➡️Job Responsibilities: ✔️ Improved stock control operations through effective ERP/ORACLE systems use and data management. ✔️ DMS process monitoring for furniture concept and ensure that timely intimation for any scheduling, re-scheduling, and cancelation ✔️ Processed and checked stock inbound and outbound deliveries, completing necessary paperwork. ✔️ Follow packaging guidelines for outbound shipments, such as season level, idea, and subclass level packing, as well as note the specifics (Qty, Box no., etc.). ✔️ Exchanging the Inward and Outward tracker once every 15 days to comprehend GRN timings, Lost shipments, and discrepancies. ✔️ Damage stock clearance by the 25th of every month with confirmation of business head as Shrinkage to store. ➡️Key Achievements: ✔️ Awarded with Best Inventory Controller in North Region Best store to control Shrinkage and Damage from 0.22% to 0.16% in big store format. ✔️ Achieved 74% to 94% score in internal SOP audit ✔️ Scored above 90% in internal audit constantly for 4 terms. ✔️ Increased Sales Show less

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  Landmark Group

  Feb 2019 - Jul 2023

  Store Supervisor

  ➡️Job Responsibilities: ✔️ Leading a team of 14 persons with department sales of 32 Mn per annual. ✔️ Maintaining a clean, neat, and well-organized shop floor as well as high standards for the appearance of the business. ✔️ Establishing and tracking, using KPIs like ATV, IPC, and conversion rates, each team member's assignment and tasks in accordance with the target areas. ✔️ In order to increase foot traffic and store product purchases, I oversaw sales and marketing efforts and put promotional materials in the display windows. ✔️ Redesigned store layouts to improve customer flow, maximizing footfall opportunities. ✔️ Established loss prevention strategies to protect store assets. ✔️ Coached team to deliver top-quality customer service and uphold brand values. ✔️ Oversaw operations when the shop manager was away or on vacation. ✔️ Tracking consumer orders, recording POS transactions, and keeping an updated inventory. ✔️ Handling refunds, swaps, and inventory audits. ➡️Key Achievements: ✔️ Achieved SPD .074 Million to 0.9 Million Highest SHUKRAN loyalty enrollment 92% across landmark group ✔️ Controlled Store Damage from 0.24% to 0.19% for Q4 and got the lowest store Shrinkage of 0.18% for H2 ✔️ Successful start of the Omni channel & Shalala POS operations, during the covid-19. ✔️ Assist Store opening project and catchment study for 2 stores (Bawadi Mall & Deerfield Mall). Show less

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  MUMUSO UAE

  Jul 2023 - Jan 2024

  Retail Store Manager

  ➡️Job Responsibilities:✔️ Ensure overall compliance in processes & timely completion as per timelines.✔️ Ensure consistent process delivery across the region.✔️ Reduction of negative inventory.✔️ Root cause analysis & actionable for shrinkage.✔️ Preparing and verifying the weekly, monthly, and quarterly operation audit.✔️ Ensuring of 100% SOP adherence.✔️ Checking the document as per Standard Operating Procedure (SOP) and as government norms.✔️ Prepare MIS reports as per management requirements.✔️ Manage Stock inventory.✔️ Optimization of stock shrinkage by applying the detail checking of products.✔️ Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Show less