
Fergal Keating
Technical Support Engineer

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About me
Technical Leader at Cisco
Education

Waterford Institute of Technology
2003 - 2005MS.c Automotive DisgnosticsI completed an M.Sc (research) in Automotive diagnostics at the Centre for Automotive research in W.I.T in October 2005. My theses was entitied, "The simulation of the ISO 14229 KWP 2000 protocol over a CAN BUS Network"

Waterford Institute of Technology
1999 - 2005B.Sc (Hons) ScienceI completed an B.Sc (Hons) in Software development in 2003.
Experience

AOL Broadband
Jun 2000 - Dec 2002Technical Support EngineerOn and off over college. worked as Dial up support engineer and Broadband support engineer. Helping customers over the phone to resolve computing issues.

SEWS-E
Oct 2005 - May 2007Project EngineerI worked on both hardware and software projects in a development team with the aim to enhance knowledge Base and create applications and Complete Hardware Control systems for Automotive purposes. I am mainly focused on the software side of ECU development, aswell as development of WIN32 applications depending on the project specification.

Open Jaw Technologies
Jun 2007 - Aug 2011Software Engineer- Mainly dealing with various Supplier API connections using XHTML, XSTL, XML.- Conversion to OTA standard for communication with front end.- Developing / bugfixing bespoke front and back end web pages using JSP, XHTML, XSLT, CSS, Ajax more.- worked on test framework development.-Team Lead role on various customer projects

Topflight Travel Group
Aug 2011 - Nov 2015Report to CTO and work with Business in developing new software.Ensure systems and procedures are in place such that standards and best practice's are being maintained across our Java platform.-- Develop measurable Key performance Indicators to determine how we are achieving our goals.-- including: Testing, Performance, Error tracking, Coding standards-- Provide continual feeback to our development team on how we are achieving our KPI'sIdentify bottlenecks in any of these processes and provide preventative measures.Anticipate business changing requirements and develop solutions that provide a quick development turnaround while maintaining KPI'sKeep up to date and perform benefit analysis on new technologies that may prove useful going forward.- upgrading of existing frameworks, and integrating new frameworks within the system.- updating of existing Software ArchitectureAnticipate future requirements of the system and take appropriate actions. Show less - Technical Lead for team of contractors in transition of legacy B2B and B2C Pearl system, to new Java MVC architecture using technologies such as apache Wicket, MyBatis, Git / Gitflow, Spring (DI, security, AOP, JMS), Junit, Maven, Java, ActiveMQ, Hudson.- Training of new and existing staff on new technologies, documenting best practice / code standards.- Architectural Design and implementation of new Sales Pricing Systems.- Researching new technologies and practices and introducing where appropriate.- Overseeing Architectural migration (working with technical project manager) of traditionally outsourced functionality into Core systems.- Testing strategy guidelines (with Sr Test Engineer)- Architecture decision making. Show less
Software Architect
Feb 2015 - Nov 2015Senior Software Engineer
Aug 2011 - Feb 2015

NTT Ltd.
Nov 2015 - Apr 2022Senior Software Engineer
Cisco
Apr 2022 - nowTechnical Leader
Licenses & Certifications
- View certificate

Microsoft Azure Solutions Architect Expert
MicrosoftAug 2021 - View certificate

Microsoft Certified: Azure Developer Associate
MicrosoftApr 2021 - View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftJul 2020
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