Saad Iqbal

Experience

• 

  Bahria Town

  Nov 2010 - Jun 2012

  Network Support Engineer

  • IT end user support• Network administration• System administration• Coordination for IT procurement• IT projects coordination

• 

  Ufone

  Jul 2012 - Jan 2016

  Assistant Manager - IT Governance

  • End to end ownership for delivery of project and its objectives• Organize and facilitate project planning• Controlling project scope as per the agreed scope and quality parameters• Proactively develop and maintain project schedule, issue and risk registers• Identification of any problems in a timely manner to minimize the impact on project scope and schedule• Regular review (daily, weekly) of project tasks to ensure delivery of work breakdown item on time and with quality• Managing expectations of internal and external stakeholders• Proactive conflict management among teams and stakeholders, with timely involvement of higher management, if required• Regular reporting of progress on projects to multiple hierarchy levels• Timely escalation of issues• Conduct regular status meetings with all stakeholders, to make sure that the project requirements and objectives are being fulfilled• Maintaining positive and healthy relationship with project team and with internal and external customers• Liaison with external vendors and with other cellular mobile operators for industry joint projects Lihat lebih sedikit

• 

  Microsoft

  Jan 2016 - now

  Project/Program management for major Azure Cloud and AI initiatives within an organisation-wide Transformation, supporting significant strategic and business objectives from major consumers. Concurrently managing 4- 5 projects, budget valued in excess of $15M. Setting up principles and frameworks for project deliveries, defining project delivery and acceptance criteria, and building the PPM methodologies and Project governance practices and supporting customer delivery in agile delivery adoption.Major Project(s)/Program(s):• Successfully managed the delivery of Cloud, AI and IOT enabled Smart Stadium platform to deliver the connected stadium experience for FIFA WC 2022 in Doha, Qatar as lead program manager.• Delivered the Digital Twin enabled solution for Centralized Command and Control Center for FIFA WC 2022, which became the blueprint of similar solutions to be incorporated in various industries.• Managed the wide stakeholder echo-system by leading the alignment process to achieve the right outcome required for the success of high visibility Major Event.• Led the end to end process to ingest, analyze and incorporate the various internal and external data sources for building the powerful 2 dimensional Power BI dashboards. This enabled customer in making informed decisions for FIFA WC 2022 in Doha, Qatar. Lihat lebih sedikit Successfully managed Digital Workplace & knowledge management project with one of the major customers in Saudi Arabia (Decision support center, Saudi Royal Courts).• Successful delivery of Exchange 2019 Design phase for 105k users with one of the largest petroleum organizations in Saudi Arabia (Aramco).• Managed successful implementation of SharePoint (Internet and Intranet) farms deployment, Active Directory deployment and Exchange Implementation on green field with General Commission for Audio and Visual, Saudi Arabia with Top-Box CSAT (Customer Satisfaction).• Successfully delivered the Exchange Upgrade project for Saudi Post in Saudi Arabia where we migrated more than 2000 users to the new environment with Top-Box CSAT.• Successfully delivered the Exchange Upgrade project for STC; one of the largest telecom operators in Saudi Arabia, where we migrated more than 30k users to new exchange 2016 environment with Top-Box CSAT.• Managed successful implementation of SharePoint 2013 public website project for Higher Education Commission in Pakistan and it was completed with Top-Box CSAT.Successfully Managed 0365 Cloud program (composed of 2 sub-projects: On-Premise Data Center Project & Office 365 Project (Cloud Vantage Services Managed Deployment)) for Higher Education Commission Pakistan based on a virtualized infrastructure with Management capabilities powered by Windows Server 2012 R2, System Center 2012 R2, Exchange 2013, Lync 2013, SharePoint 2013 and Office 365 Services.• Managed successful implementation of SP Infra and Portal project for Central Bank of Oman in Oman with Top Box CSAT. Lihat lebih sedikit

  • Principal Customer Success Account Manager

    Jan 2024 - now

  • Senior Customer Success Account Manager

    Jan 2022 - now

  • Senior Delivery Project Manager Azure Cloud & AI, EMEA

    Jan 2020 - Jan 2022

  • Project Delivery Manager Modern Workplace, EMEA

    Jan 2016 - Apr 2020