Jeanette Jimenez

Experience

• 

  LiNC-LA

  Jun 2018 - Sept 2018

  Insurance Intern

  Communicated with insurance professionals to resolve errors and validate information, completed electronic binders for policies, observed operational meetings, learned about industry history and terminology, and tracked policy changes using spreadsheets and word documents.

• 

  Edison Opto USA Corp.

  Feb 2019 - Jul 2019

  Account Executive

  Conducted thorough market research and analysis to identify potential opportunities for business growth and expansion, while monitoring industry trends and competitor activities to proactively identify market challenges. Facilitated purchasing process by efficiently processing sample requests, providing product recommendations, and promptly generating accurate purchase orders.

• 

  PLS Financial Services

  Sept 2019 - Jun 2021

  Customer Service Representative

  Utilized a variety of complex company account systems to manage a cash drawer of up to $50,000 while recommending account changes to better suit client needs, resolving complaints, and identifying areas of growth. As well as, audited POS cash drawers to ensure end-of-day revenue aligned with transactional history at the end of every shift, contributing to the organization’s evaluation and internal reporting efforts.

• 

  24 Seven Talent

  Jan 2021 - Feb 2021

  Marketing Intern
• 

  Kohl's

  Jun 2021 - Aug 2021

  Operations Management Intern

  Analyzed business summary reports and financial data dashboards to extract valuable insights on merchandise effectiveness, customer behavior, product comparability, and forecast future sales trends.

• 

  Latino Business Student Association - UCR

  Aug 2021 - Jun 2022

  Outreach Executive - ULSA Rep

  Led social, volunteer, and academic enrichment events alongside various other organizational leaders within the UC and Cal State system to aid first-generation students in navigating their personal college experience

• 

  University of California, Riverside

  Oct 2021 - Apr 2022

  Procurement Assistant

  Managed accounts payable activities, including processing invoices, ensuring timely and accurate payments, reconciling vendor statements, and maintaining accurate records in compliance with organizational policies.

• 

  NinetyEight

  Jan 2022 - Feb 2022

  Marketing Intern
• 

  Techtronic Industries - TTI

  May 2022 - Aug 2023

  Field Sales and Marketing Representative

  Leveraging Power BI's interactive data tools, developed strategic action plans in collaboration with associates, focusing on merchandising opportunities, inventory management, and support areas.

• 

  Step Up

  Aug 2023 - May 2024

  Data Operations Associate

  Support strategy & operations team in advancing organizational effectiveness efforts, with primary responsibilities including the enhancement of program evaluation, data collection, rigorous data analysis, and comprehensive reporting for both internal and external stakeholders.

• 

  American Honda Motor Company, Inc.

  May 2024 - now

  Operations Analyst

  Create detailed reports for stakeholders, analyze data to improve workflow efficiency, manage high-volume customer communications, resolve vehicle order issues, and ensure timely delivery to enhance customer satisfaction.

• 

  Calbright College

  Jun 2024 - now

  Design reports and analyze data for 13 tutoring programs, integrating stakeholder feedback to drive strategy and improve student learning, while ensuring data accuracy by cleaning and validating over 3,000 Zoom logs against registration records.

  • Data Analytics Tutor

    Dec 2024 - now

  • Project Intern

    Jun 2024 - Dec 2024
• 

  COOP

  Jul 2024 - Dec 2024

  Data Analytics Instructor

  Create and deliver weekly lessons in Excel, SQL, and Tableau to strengthen students' skills in data analysis and reporting, with a focus on data accuracy and key metrics.Mentor students in utilizing analytical techniques to tackle real-world data projects, fostering skills in data interpretation and visualization to prepare them for successful careers in data analytics.