Cassie Hammer

Experience

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  Hidden Greens North

  May 2005 - Jul 2010

  Clubhouse Assistant

  Regulated and maintained a schedule for services provided for guestsTrained new team members in management approved procedures Prepared sales documents, calculated cost of products, and handled cash/credit transactions

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  University of Wisconsin-Superior

  Oct 2005 - Jul 2010

  Clerical Assistant

  Resolved student and parent concerns by communicating with facultyResponsible for data entry of financial records Provided communication to students concerning incoming scholarship checks and grantsMaintained and organized filing system as designated by University facultyOperated a multiple line phone system while maintaining a customer service deskCreated positive working atmosphere through interacting with a variety of diverse students and parents in a constructive manner

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  Younkers

  Oct 2007 - Oct 2010

  Sales Associate

  Resolved guest concerns by communicating with management and team members to implement resolutions in order to satisfy guest expectationsMaintained accurate counts of inventory on hand

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  Humana Health and Fitness Center via Corporate Fitness Works

  Jan 2010 - Apr 2010

  Health and Wellness Intern

  Assisted with wellness planning, promotion and implementation of monthly activities and incentive programsAssessed members needs and acted as a point of contact to meet the member's expectationsResolved member concerns by communicating with management and team membersPromoted health and wellness by teaching group exercise and exhibiting knowledge of health topicsExhibited responsibility through completing projects independently

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  Trotter Wellness

  Jul 2010 - Mar 2012

  Wellness Program Coordinator

  Facilitating telephonic health coaching sessions to engage clientele in behavior changeInterpreting Health Risk Assessment and biometric resultsPartnering with client companies to develop wellness programs meant to best serve specific populationsDemonstrating public speaking skills through presenting webinars and visiting onsite health fairsData management for compliance reportsSupervising staff and acting as a point of contactMentor for new hire programDesigning health promotion handouts and educational documents to distribute to clientsHandling private, sensitive information with confidentiality; following HIPPA complianceMember in the Process Improvement Committee designed to improve company’s procedures Show less

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  American Lung Association

  Mar 2012 - May 2015

  Program Manager

  Independently fulfilling state funded program through consistent quality improvement to best serve assigned regionSupervising and task appointing for program assistant coordinatorContinuing public outreach through meetings, presentations, and mass messagingEducating local political leaders on the importance of tobacco prevention and controlGrowing and maintaining a coalition of community membersGrant and report writingCoordinating with executive directors to implement smoke-free policies in multi-unit housingWorking with secondary education campuses to implement tobacco-free policiesManaging youth program designed to lower state's youth smoking rateImplementing tobacco compliance checks in six counties of Northwestern WisconsinImplementing community events including designing all materials, coordinating and facilitating planning meetingsParticipating in American Lung Association trainings, meetings and fundraising opportunities Show less

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  Essentia Health

  May 2015 - now

  Education Specialist

  Plan and implement continuing medical education quality events for physicians, advanced practitioners and all associated health care team members. Maintain accreditation through the Accreditation Council for Continuing Medical Education while designing education that is needed and wanted by Essentia Health providers. Build relationships by collaborating with multiple departments within a large medical organization. Strive for continuous process improvement through understanding scope of work, reviewing positives and negatives and enhancing processes. Show less