
Mohammad Khaled Chamsine
Letter of Credit Officer

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About me
Operations Manager at AlJammaz Hydrotek - MBA
Education

Lebanese American University
2004 - 2007Bachelor of Business Administration (B.B.A.) Banking and Financial Support Services
Anglia Ruskin University
2019 - 2020Master of Business Administration - MBA Business Administration and Management, General
Experience

BLOM BANK s.a.l.
May 2008 - Nov 2010Letter of Credit Officer• Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability.• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.• Prepared and filed letters of credit to existing and new customers.• Monitored client abilities and account information to determine appropriate credit approval decisions.• Identified customers with additional profit potential and designed action plans to expand relationships.• Collaborated with compliance department to eliminate procedural errors and margin breaks.• Gathered data and built financial models around key metrics.• Complied with regulatory, legal and ethical requirements to protect bank assets.• Reported statistics requested by senior management accounting for database growth and call volume.• Gathered and collected all financial information for business and verified accuracy in system. عرض أقل

Life Pulse
Feb 2011 - Aug 2015Senior Product Specialist• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.• Generated new leads through networking and attending industry events.• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.• Retained excellent client satisfaction ratings through outstanding service delivery.• Negotiated contracts with clients and developed relationships with key personnel.• Identified appropriate marketing channels and target customers for campaigns.• Devised data visualization dashboards to make complex data more accessible to higher management.• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.• Utilized CRM software to manage customer accounts and track performance metrics. عرض أقل

AlJammaz Hydrotek
Sept 2015 - nowOperations Manager• Developed and followed processes to manage contracts and remain in compliance with company commitments and regulatory obligations.• Worked with internal and external parties to maximize value of assigned contracts in company portfolio.• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.• Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.• Forecasted expenditures and revenues to establish department's financial position by examining and analyzing financial reports and discussing financial data and future requirements.• Supervised operations staff and kept employees compliant with company policies and procedures by using metrics to improve operational quality and team efficiency.• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.• Developed and maintained relationships with external vendors and suppliers.• Identified and qualified customer needs to negotiate and close profitable projects with high success rate.• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service. عرض أقل
Licenses & Certifications

Certificate of Attendance
Perouse Medical - Cardiovascular TrainingAug 2012
Certificate of Attendance
CME/PD - Surgery of Trachea from Resection to TransplantationFeb 2013
Introduction to Irrigation and Installation and Product Technical Knowledge
Rain Bird CorporationApr 2016
The Strategic and Breakthrough Selling Program
MERIC: Training, Development and ConsultingSept 2021
Strategic Management and Leadership
Qualifi LtdDec 2019
Languages
- enEnglish
- arArabic
- frFrench
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