Christa Gilbert

Experience

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  Federal Home Loan Bank of Atlanta

  Aug 2000 - Aug 2003

  Administrative Assistant

  Provided administrative support for Vice President and Director of Community Investment, coordinated travel arrangements for VP and Department Manager, maintained and organized departmental files, coordinated mass mailings, meetings, and conference calls, accurately recorded minutes from weekly staff meetings; transcribed notes from dictation, provided exemplary customer service to internal and external customers, coordinated interactions between visitors and upper management.

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  Wheat Family Dental

  Sept 2003 - Mar 2005

  Financial Coordinator

  Accurately post 50-100 payments daily, cash management for office, verified insurance and Medicaid eligibility for 20-30 patients daily ; reconciled cash accounts monthly, managed aged insurance claims for accounts 60 to 120 day status, managed collection activity with a 90% collection rate, transmitted 20 – 30 claims daily to WebMD for filing, scheduled patient appointments, maintained and organized patient files. Reduced backlog of outstanding claims. Resourceful problem solver, by assesing and learning the AR system. Show less

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  City of College Park

  May 2012 - May 2016

  Administer Logos payroll system to ensure accurate, timely processing of bi-weekly payroll for over 400 active employees. Process bankruptcies, child support orders, W2’s, Quarterly Tax Reports both Federal and State, calculate retirement pension benefits for all municipal employees, administer the benefits function to include open enrollment and addressing inquires and concerns, liaison between employees and benefit providers, safeguard sensitive confidential employee HR data process all personnel transactions (hiring, transfer, promotion, termination), schedule, coordinate and conduct New Employee Orientation.Manage the Human Resources Department in the absence of Human Resources Director. Handle employee relations including, grievances and complaints. Recommend strategies for recruiting, compensation, benefits and payroll processing. Develop policies and procedures for the City. Communicate official plans, policies and procedures to staff, City officials and the general public. Develop and manage the departmental budget. Update the City’s Human Resources Policies and Procedures Manual as needed. Work very closely with the Insurance Broker and insurance providers to ensure the employees best health, dental and life insurance coverage. Show less Managed the Human Resources Department. Handled employee relations including, grievances and complaints. Recommended strategies for recruiting, compensation, benefits and payroll processing. Developed policies and procedures for the City. Communicate official plans, policies and procedures to staff, City officials and the general public. Develop and manage the departmental budget. Updated the City’s Human Resources Policies and Procedures Manual. Instrumental in Hiring Key employees; City Manager, Economic Development Director and Human Resources Director. Initiated the Wellness Program and appointed team members. Worked closely with the Insurance Broker to ensure the city secured the best health, dental and life insurance coverage that was cost effective.Administer Logos payroll system to ensure accurate, timely processing of bi-weekly payroll for over 400 active employees. Process bankruptcies, child support orders, W2’s, Quarterly Tax Reports both Federal and State, calculate retirement pension benefits for all municipal employees, administer the benefits function to include open enrollment and addressing inquires and concerns, liaison between employees and benefit providers. Show less

  • Human Resources Specialist

    Mar 2006 - May 2016

  • Interim Human Resoures Director

    May 2012 - Sept 2013
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  City of Hapeville

  Jun 2016 - Aug 2021

  Assistant Human Resources Manager
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  City of College Park

  Aug 2021 - now

  Director of Human Resources & Risk Management