Fran Baldwin

Experience

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  Great Mills DIY

  Nov 1990 - Sept 1998

  Store Manager

  Day to day accountabilities for the running of the store. KPI targets met. Managing a team of up to 30 staff in the couple of stores worked at. Shrinkage reduction, staff training

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  Woolworths

  Apr 1999 - Mar 2009

  RAC Office Manager/PA - Woolworths Group

  Determine the strategy for the Central Admin Team providing support to 800+ stores, 45+ Senior ManagersManagement of the RAC admin team ensuring objectives set, reviewed etc Producing Reports for Divisional Managers, Area Managers, and HR team. Creating & documenting process documents to assist in training of key colleagues Liaising with other areas within the business to proactively find solutions that improves the service provided Effectively prioritising workload & requests against resources available. Generic Administration duties, producing letters, filing, authorising & processing expenses, invoices. Show less

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  Focus DIY

  Mar 2009 - Nov 2009

  PA to Supply Chain Director and to Support Services Director

  PA to 2 Directors. Diary management, expenses providing full secretarial support to the Supply Chain Director who was responsible for Supply Chain, Distribution and the Retail Support Director who was responsible for all IT, Health & Safety, Customer Service and Central Operations. In house processes and procedures to enable them to deal with their day to day duties and the myriad of functions that reported into them.

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  McArthurGlen Group

  Nov 2009 - Jul 2011

  Centre Administrator

  Providing PA duties to the UK Country Manager including diary management, travel, hotel and expense claims.Production of financial reports for the Centre Manager & UK Country Manager.Ensure 140 Brands compliance with tenancy agreements with regards to sales reporting and system issues. Company induction for all new starters. Improving income on the centre storage facilities and office services.

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  Kebelo System Ltd

  Jul 2011 - Sept 2012

  Office Manager/PA/Commercial Asst

  Support to 4 Directors - organising travel arrangements etc. Raising of purchase orders, sales orders, invoicing customers. Liaising with warehouse and ensure availability maintained. Reconciliation of accounts, expenditure monitored on various accounts and reduced where possible. Commercialisation updating and monitoring of information. Processing and reconciliation of Worldpay and paypal transactions. Dealing with customer enquiries and orders on the online store for direct customer sales.

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  Home Instead

  Oct 2012 - Feb 2014

  Executive Assistant

  PA to the CEO and Executive team. Managing reception team and meeting facilities, stationery orders including catering for visitors as well as National Office team. Organising travel and accommodation. Allocation of Alzheimers certification as well as Good Care Group referrals, ensuring database maintained. Production of renewal letters and agreements. Ensuring all other databases used such as ACT maintained. Office health and safety adhered to, fire drills and monitoring done and adhoc duties as required to meet the needs of the business. Show less

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  BrightHouse

  Feb 2014 - Sept 2014

  PA to Head of Supply Chain & Facilities Co-ordinator

  PA to the Head of Supply Chain, organising meetings, diary commitments, travel and accommodation . Collation of information. Facilities maintenance including repairs, equipment and decoration, ordering of staff uniforms, site stationery.

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  Dunelm

  Feb 2014 - now

  Sales Assistant

  Customer service - ensuring products located for customers, on line orders picked and customers notified of any issues, offering of add on products to improve basket spend and generate sales, refunds and till management

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  Galliford Try

  Sept 2014 - Jul 2015

  Secretary/PA to Operations Director & National Construction Mgr (redundancy)

  Secretary/PA to the Operations Director and the National Construction Manager, secretarial support to their wider team. Organising meetings and facilities, collating and updating of information, travel and accommodation arranged. Printing, filing and any other tasks needed. Lunch & Learn co-ordinator. Expenses raised and timesheets updated. CSCS card holder, trained First Aider and Framework Document Controller

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  Scantec Recruitment

  Jul 2015 - Sept 2015

  Office Manager/PA - temp role

  Inductions and refresher training, Office Management/PA duties, Security documentation, Site visitor documentation, room bookings, refreshments

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  OCS Group UK

  Sept 2015 - Dec 2015

  Executive Assistant to CEO & Exec team

  Collation of reports, diary management, travel and accommodation. Expenses processed. Meetings and all other aspects arranged, including hospitality. Purchase orders arranged and approved.

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  Home Retail Group PLC

  Dec 2015 - May 2016

  PA to Head of Operations - Argos Customer Services & Head of Central Ops

  Expenses, Diary Management, Travel & Accommodation, Meetings, presentations and events

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  Encirc

  May 2016 - Jun 2017

  Purchasing Administrator(temp role)/PA/Comm Asst

  Production of material codes for new stock items, raising of PR's and PO's. Liaising with internal depts and external suppliers to ensure delivery of parts/services within KPI's. Obtaining quotes and dealing with any queries with regards to invoices etc

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  Enterprise Rent-A-Car

  Jun 2017 - Mar 2018

  Executive Assistant
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  BASC

  Mar 2018 - Jun 2018

  Support Services Administrator (temp role)
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  BMI Healthcare

  Jun 2018 - Sept 2019

  Executive Assistant to Exec Director & SMT
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  Bakkavor

  Sept 2019 - Feb 2023

  PA to Pizza & Bread Leadership team
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  Imperial Brands PLC

  Feb 2023 - May 2023

  PA to Global Innovation Director
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  Curtiss-Wright Corporation

  May 2023 - now

  Senior Office Admin (PA)

  Travel & accommodation, collation of various reports, database management and purchase orders. Expense authorisation