Melvina Sunassee

Experience

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  C&A

  Oct 2004 - Apr 2012

  Sales Executive

  • Achieved monthly sales targets through utilising persuasive selling skills. Assisted retail staff in selling multiple products to customers, assuring high level of customer satisfaction.• Followed best practices and standards in serving customers in a retail setting.

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  Les Taps, theatre de la ville de Strasbourg

  Jan 2010 - Mar 2010

  Event Assistant (trainee)

  • Media communication (for the event): press release, internet posting and publicity• Preparing layout for graphic design for flyers and mails• Research for new tools of communication (supports and ideas to attract new targets) • Interpersonal relationship building (graphic designers, journalists and stakeholders)

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  BlueLink International CZ

  Jun 2014 - Sept 2014

  Customer Relationship Management (CRM) Advisor

  • Demonstrated a high level of expertise to consult and advise customers of Air France flights via Amadeus program. Built positive and productive relationships with clients for business growth.• Provided excellent web assistance to Air France clients with the website - www.airfrance.fr.

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  Tradedoubler

  Oct 2014 - Aug 2016

  Account Executive

  • Skilfully create strategies to increase company revenue goals and manage a customer portfolio: Nars Cosmetics, Viking Direct, Thalassa Sea & Spa, Radisson Blu, Park Inn, Zipcar, and Online Golf.• Develop existing business with clients and design innovative techniques to capture new clients. Timely execute all tasks such as handling budgets, managing campaign costs and invoicing clients.• Establish effective business plans and opportunities for clients through coordinating with marketing affiliates. Understand current marketing trends and needs of clients.• Deliver effective solutions to meet customer needs. Proved instrumental in formulating various reports including Gap analysis, benchmark and monthly progress reports.• Competently manage the roll-out of all new contracts and services as well as coordinate client performance targets. Liaise with business partners and distributors to ensure smooth operations. Show less

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  Connect Distribution Services Ltd

  Sept 2016 - Aug 2017

  Paid Search Executive

  - Managed PPC & display campaigns on Google and Bing for two websites, which include working on more than 20 brands.- Achieved revenue target with more than 100% progression on some brands. - Set up and developed new campaigns related to the industry and the market.- Optimised existing campaigns by actioning best Google AdWords practises.- Keyword analysis via market, competitors' websites, Search on Google - related searches, Google AdWords keyword tool and our own websites research.- Responsable for Google Shopping campaigns on both websites. Managing costs, bidding, conversions, revenues and revenue to spend.- Liased with SEO and content team to optimise our e-commerce websites. Show less

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  VictorianPlumbing.co.uk

  Sept 2017 - Jan 2019

  PPC Marketing Executive

  - Managing PPC campaigns on Google and Bing- Monitoring revenues and costs for all campaigns- Responsable for Brands campaigns (Grohe, Hansgrohe, Bristan, Mira, Hudson Reed...)- Set up promotions, text links, callouts...- Creating new campaigns- Reports analysis and actions plan via Google Ads 360, Google Ad Manager (DoubleClick) et Google Analytics

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  Thermo Fisher Scientific

  Jul 2019 - now

  - Purchase orders management : Raising and following purchase orders, improving supplier relationship via weekly calls.- Supply chain : Managing and optimising stock levels for the six european hubs (DE, FR, ES, UK, SE, IE), Processing stockout, improving inventory quality, following stock indexes, resolve claims raised by the warehouses.- Managing and supervising new employees’ arrival : training, information about process in place. - Managing Key accounts clients- Responding to clients' requests via telephone and mails- Handling quotations, orders, monitoring orders, claims, finance questions, return products, arrange and follow-up transportation, logistic demands...- Liaise with suppliers, local and European teams

  • European Buyer

    Apr 2021 - now

  • Bilingual Commercial Assistant

    Jul 2019 - Aug 2021