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Eric Webb

Eric Webb

Manager

Followers of Eric Webb843 followers
location of Eric WebbMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Senior Program Manager, Senior Agile Coach, ICP-ACC, CSPO, A-CSM, CSP-SM

  • Education

    • Creighton University

      1982 - 1984
      Systems Engineering, Master's Program

      In my Master of Computer Systems Management degree program, I acquired advanced knowledge and expertise in various facets of computer systems and technology management. This encompassed in-depth understanding of system architecture, network infrastructure, database management and emerging technologies. I developed strong analytical, problem-solving, and decision-making skills essential for navigating challenges in the rapidly evolving field of technology. My Master's corse work in Computer… Show more In my Master of Computer Systems Management degree program, I acquired advanced knowledge and expertise in various facets of computer systems and technology management. This encompassed in-depth understanding of system architecture, network infrastructure, database management and emerging technologies. I developed strong analytical, problem-solving, and decision-making skills essential for navigating challenges in the rapidly evolving field of technology. My Master's corse work in Computer Systems Management has equipped me with a comprehensive skill set to drive innovation, streamline operations, and deliver value in today's dynamic IT landscape. Show less

    • Buena Vista University

      -
      BA Business Management

      During my Bachelor's degree in Business Administration, I gained a robust understanding of fundamental business principles and practices essential for organizational success. This included acquiring knowledge in areas such as accounting, finance, marketing, management, operations, and strategic planning. Additionally, I honed my analytical, critical thinking, and problem-solving skills through various coursework and real-world case studies. Furthermore, I developed effective communication… Show more During my Bachelor's degree in Business Administration, I gained a robust understanding of fundamental business principles and practices essential for organizational success. This included acquiring knowledge in areas such as accounting, finance, marketing, management, operations, and strategic planning. Additionally, I honed my analytical, critical thinking, and problem-solving skills through various coursework and real-world case studies. Furthermore, I developed effective communication, teamwork, and leadership abilities, which are crucial for collaborating with diverse teams and driving initiatives forward. My education in Business Administration has equipped me with a solid foundation to excel in various professional environments and contribute meaningfully to business objectives. Show less

    • Iowa Western Community College

      1979 - 1980
      Associate's degree Computer Engineering

    • Marymount University

      1992 - 1996
      N/A Business Administration and Management, Master's Program

      During my MBA coursework, I immersed myself in an extensive array of business disciplines, developing a multifaceted skill set essential for strategic leadership and decision-making in diverse organizational contexts. Through rigorous study, I gained advanced proficiency in areas such as finance, economics, marketing, ethics, operations, human resources, and strategic management. Moreover, coursework in organizational behavior and leadership enhanced my interpersonal and communication skills… Show more During my MBA coursework, I immersed myself in an extensive array of business disciplines, developing a multifaceted skill set essential for strategic leadership and decision-making in diverse organizational contexts. Through rigorous study, I gained advanced proficiency in areas such as finance, economics, marketing, ethics, operations, human resources, and strategic management. Moreover, coursework in organizational behavior and leadership enhanced my interpersonal and communication skills, enabling me to effectively collaborate with teams and inspire others toward common goals. Show less

  • Experience

    • Accenture

      Nov 1999 - Mar 2003
      Manager

      To engagements AT&T Wireless, one engagement at AT&T.

    • S E Webb Consulting, Inc

      Mar 2003 - Oct 2024
      Management Consultant

      Managing programs and projects in Strategy, IT, and business process

    • Wells Fargo Home Mortage

      Jul 2005 - Oct 2006
      Program Manager

      Led development and implementation of new business intelligence platform for consumer finance operations for three companies. Provided reliable, consistent reporting platform. Corporate Project Methodology (CPM); $3.5 million budget; 25 team members; 15 work streams. And, Co-led in sourcing and business integration initiative for fraud scoring and inbound-outbound dialer solutions for debit card operations. Reduced costs by $7 million annually. $10 million budget; 15 legacy systems.

    • Ameriprise Financial Services, LLC

      Oct 2006 - Aug 2007
      Program Manager

      IT Strategy and roadmap for five lines of business. Developed business agility strategy based on Service Oriented Architecture (SOA).

    • UnitedHealth Group

      Sept 2007 - Dec 2007
      Program Manager

      Planned systems Implementation for a multi-year program to in-source distribution operations for the on-boarding and relationship management of 25,000 contracted broker-agents selling Medicare supplements to seniors.

    • Thrivent

      Jan 2008 - Mar 2009
      Program Manager

      Led systems implementation to establish service-oriented architecture (SOA) and Web services at Thrivent including reusable customer information Web services, a complete quality-of-service capability including user-level security, a developer framework, and SOA governance.

    • Wells Fargo

      Aug 2009 - Dec 2010
      Program Manager

      Led Wells Fargo-Wachovia systems implementation of international wholesale multicurrency demand deposit banking. Included integration of over 30 applications within foreign exchange, global payments, risk, regulatory, currency management, financial and billing. Program had a $5.4 million budget and a team of nearly 50 developers, architects, analysis, DBAs, business analysts and end users.

    • Deluxe

      Dec 2010 - Apr 2011
      Project Manager

      Led development of new B2B Web site for Financial Institution’s management of compliance programs and implementing Liferay portal technology. Worked with vendors to federate learning, compliance management, and social networking capabilities. Built the development team and launched the site within six weeks of project start.

    • Wells Fargo Home Mortage

      May 2011 - Aug 2011
      Program Manager

      Led systems integration between corporate collateral policy group and mortgage company appraisal units, appraisal middleware solutions and appraisal management companies. Focused on the high value mortgages representing over $2 billion in collateral.

    • Starkey Hearing

      Sept 2011 - Oct 2011
      Management Consultant

      Led investigation of alternative franchise automation solutions. Identified solutions and methods to reengineer operations in over 300 stores nationwide.

    • Ameriprise Financial Services, LLC

      Nov 2011 - Jul 2012
      Program Manager

      Led 60 business areas in the migration of 8-thousand corporate users from American Express to Ameriprise active directory domain and supporting the migration from Lotus Notes to Microsoft Outlook. Led a team of 35 employees and contractors with a budget of over $6M.Developed a system for actively monitoring work station migration for all 8,000 work stations in real time.

    • Target

      Jul 2012 - Nov 2013
      Sr Project Manager

      · Led the Request for Proposal (RFP) process for operating system conversion, including vendor selection, requirement gathering, and proposal evaluation, ensuring alignment with organizational goals and technical specifications.· Leveraged Program Management and networking skills to migrate over 8,000 workstations and over 6,000 team members to Windows 7 across 38 Distribution Centers nationwide. · Managed 50 contractors and employees and coordinated with a 100-member field technical team.· On time delivery and 10% under budget on a total $3.8M (excluding hardware).· Led applications remediation for all Merchant & Supply Chain Apps for HQ, Stores and Distribution Centers.· Solved remediation problems and certified over 100 applications for use with Windows 7. Show less

    • Finish Line

      Dec 2013 - Dec 2014
      Program Manager

      · Guided the successful implementation of Manhattan's Warehouse Management System (WMS) for a 650-store retailer.· Led the Program Management Office (PMO) in integrating Enterprise Order Management, Inventory Management, and Labor Management, effectively merging over thirty legacy systems.· Exercised performance management and control over 17 projects, spanning four major work streams, while overseeing a diverse team of 100 employees and contractors.· Responsible for stewarding a budget exceeding $100M, enabling an 8.9% growth rate in the quarter immediately following implementation. Show less

    • Target

      Feb 2015 - Feb 2016
      Program Manager

      · Led multiple programs for Warehouse Automation Systems delivery across 15 Distribution Centers.· Upgraded software applications compatibility with updated version of Unix operating systems for robotics, conveyers, automated receiving, voice picking and refrigeration; managed a budget of $19M.· Achieved budget and labor reductions across various projects and significantly decreasing the likelihood of undetected failures.· Collaborated with stakeholders to streamline project processes and manage changes to scope, schedule, and resources. Show less

    • Mortenson

      May 2016 - Apr 2018
      Program Manager

      · Spearheaded planning and execution of Cybersecurity, Accounts Payable Automation, and Data Lake Implementation programs ensuring alignment with organizational goals and objectives.· Oversaw program strategies, execution, and delivery to meet quality standards, timelines, and budget constraints.· Tracked program progress and key metrics, led program Scrum meetings, and provided regular updates to stakeholders and senior management.· Achieved significant improvements in Cyber Security maturity across 43 projects, meeting 100% of independent assessment goals.· Implemented a new $10 million automate Accounts Payable and Sale Tax platforms, resulting in reducing invoice and sales tax fraud by 90% Show less

    • Best Buy

      Jun 2018 - Mar 2024

      · Coached five Order Management teams and six Marketing teams in DevOps and Agile adoption, ways of working, Scrum, transition to AWS Cloud Services, Kafka, JSON and encryption of data at rest, data in transit and data in use.· Worked with teams to migrate reporting data from legacy systems to Google’s Data Lake platform and Google Analytics.· Developed analytical models to optimize sprint and quarterly plans, aligning with leadership goals and setting realistic expectations.· Supported integration initiatives with Amazon, eBay, and curbside delivery, expanding market reach and ensuring customer safety.· Provided effective guidance on Agile methodologies, fostering efficiency, collaboration, and delivery outcomes.· Web development for customer communications, customer service, package tracking, advertising.· Achieved significant improvements in performance metrics, including a 61% increase in Do:Say ratios and reductions in cycle times and sprint scope volatility.· Reduced defects by 32% and enhanced predictability through enhanced planning methods for 12 teams and 73 members. Show less · Spearheaded planning and execution of Cybersecurity, Accounts Payable Automation, and Data Lake Implementation programs ensuring alignment with organizational goals and objectives.· Oversaw program strategies, execution, and delivery to meet quality standards, timelines, and budget constraints.· Tracked program progress and key metrics, led program Scrum meetings, and provided regular updates to stakeholders and senior management.· Achieved significant improvements in Cyber Security maturity across 43 projects, meeting 100% of independent assessment goals.· Implemented a new $10 million automate Accounts Payable and Sale Tax platforms, resulting in reducing invoice and sales tax fraud by 90% Show less

      • Agile Coach

        Feb 2022 - Mar 2024

      • Program Manager

        Jun 2018 - Feb 2022

    • Granicus

      Oct 2024 - now
      Senior Program Manager

      Dev/Cloud/Enterprise Data

  • Licenses & Certifications