Brian Kelley

Experience

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  Union Insurance Company

  Jan 1984 - Jan 1989

  Supervisor of Applications Development and Support

  *Supervised a team of ten programmers and analysts, assigning work orders and monitored all work in progress.*Interfaced extensively with end-users to develop solutions to immediate problems and plan insurance systems enhancements.*Coordinated support for the daily and month-end batch processing and provided on-call service and problem resolution.*Supervised all programming enhancements to the Policy Management System.

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  Scottsdale Insurance Company

  Jan 1989 - Jan 1997

  Manager of Client/Server Applications Development

  *Managed a team of 10 programmers and analysts to develop and maintain client/server applications to improve efficiency and reduce response to policy holders and agents.*Directed the development of a Records Management System that allowed for the tracking, locating and requesting of policy and claim files*Reviewed and assigned work orders to maintenance programming staff*Met with project teams to review progress and address issues on multiple projects*Met with users and department heads to assess needs and report on open issues Show less

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  Midwest Employers Casualty Company

  Jan 1997 - Jan 2000

  Assistant Vice President of Systems

  *Ensured the efficient operations of the Systems Department through development and implementation of services, procedures, and products to meet company standards and objectives.*Led the effort in implementing IBM Netfinity servers running Microsoft NT to assist moving the company towards a consultative services based operation.*Led the successful conversion of all AS400 business systems to be year 2000 compliant.*Reviewed and assigned work orders to maintenance staff.*Met with systems analysts and department heads to glean applications requirements for coding and development.*Communicated weekly to senior management the status of ongoing projects and initiatives. Show less

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  Liberty Mutual Insurance Group

  Jan 2000 - Jan 2001

  Manager of IT Technical Services

  *Led the implementation of MS Terminal Server for Accounting and Actuarial data marts•Planned and directed the deployment of the Liberty Mutual desktop environment to over 1000 PCs throughout the company•Evaluated, recommended and implemented changes to network infrastructure as the needs of organizations changed•Managed a team of technical analysts who were responsible for maintaining the desktop and network environment•Assigned and supervised day-to-day support activity for Network, Help Desk, and Desktop Support teams•Worked and communicated with IT support groups to coordinate all support efforts Show less

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  Liberty Mutual

  Feb 2001 - Feb 2008

  Lead Technical Analyst/Project Manager

  *Led and monitored the daily activity of the Desktop Technicians in six campus locations to ensure that completed work was meeting or exceeding established service level agreements*Was a key player in planning and implementing Live Call Transfer procedures from the Level 1 Help Desk to Level 2 support technicians*Maintained disaster recovery plans for six campus locations, and participated in yearly testing of all plans*Managed the on-site implementation of Windows 2000 for multiple campus locations across the United States*Managed the integration of the desktop computing environment after the acquisition of a Insurance Company in the Pacific Northwest Show less

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  SeaBright Insurance Company

  Jan 2008 - Jan 2009

  Technical Coordinator

  * Managed the successful implementation of assigned projects by acting as the interface between the IT Department, business units, and multiple vendors.* Led the migration and enhancement of a core loss control Internet based application from a vendor hosted site to an in-house supported site.* Planned and executed the integration of a newly acquired brokerage office in Henderson, Nevada including software, data and desktop integration.* Led the successful migration to the Vetafore Solutions Inc. agency information system (AIM), converting the data from two disparate legacy systems into one.* Worked closely with SunGard Availability Services in managing the 2008 and 2009 disaster recovery exercises for infrastructure and desktop support. Show less

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  Advanced Technology Services

  Jan 2010 - Jan 2012

  Project Manager

  *Consult and advise with clients to provide project management and support for high impact, high visibility projects across multiple departments and divisions throughout the United States and Canada.*Managed a countrywide effort to implement records management processes and procedures, as well as migrating electronic records to MS SharePoint for storage and retrieval.*Performed training on MS SharePoint 2010 to Kiewit district offices in the United States and Canada.*Managed the effort for Peter Kiewit and Sons to move district offices throughout the United States and Canada to common help desk support software and processes.*Initiated project management processes and templates for the newly formed Kiewit Program Management Office.*Developed scorecards and performance tracking metrics for a variety of projects throughout the Kiewit organization Show less

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  WebEquity Solutions— A Moody’s Analytics Company

  Jan 2012 - Jan 2014

  Project Manager

  * Provide project management leadership in the development of system requirements, programming, and testing of core lending software for WebEquity Inc. * Developed, monitored and updated project plans, as well as work schedules for Business Analysts, Programmers, and Quality Assurance technicians* Provided and maintained documentation concerning project issue log, action Items, daily stand-up meetings and customer testing instructions.* Led multiple project meetings and providing minutes outlining, action items, tasks completed, and decisions made. * Tracked project tasks and timeline in MS Project. All project documentation stored and updated in MS SharePoint. * Conducted stand-up meetings weekly to monitor key deliverables.* Provided executive level status reports on a weekly basis.* Worked with Web Equity clients to develop custom enhancements for their Web Equity products. Show less

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  First Data Corporation

  Jan 2014 - Feb 2017

  Project Manager

  * Managed a project to migrate high profile, high call volume Interactive Voice Response applications from the Conversant platform to the GVP8 platform.* Provide direction for multiple cross-functional project teams from Applications Development, Quality Assurance, Business Analysis, Telecommunications, and Systems Engineering. * Providing and maintaining documentation concerning project issue log, action Items, daily stand-up meetings and customer testing instructions.* Leading multiple project meetings and providing minutes outlining, action items, tasks completed, and decisions made. * Track project tasks and timeline in MS Project. Project documentation stored and updated in MS SharePoint. * Mange client relationships with PayPal, Wells Fargo, Bank of America and others. Show less

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  Harbinger Partners

  Feb 2017 - May 2021

  Project Manager

  Managed small to medium sized projects on a part-time basis for the Omaha Police Department.