
Brooklyn Miller
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About me
Quality Improvement Manager at Volunteers of America Ohio & Indiana
Education

Ball State University
2011 - 2015Bachelor’s Degree Child and Family StudiesActivities and Societies: Dean's List and National Society of Collegiate Scholars Majored in Family Studies with a minor is Social Work. Courses in child development, social work, and family structures. Leader in an immersive learning project in 2015.
Experience

A Better Way
May 2015 - Aug 2015InternA Better Way is a domestic violence shelter for men, women, and their children. Here I am completing a 400 hour internship which involves a wide array of activities such as: crisis calls, suicide prevention, intake paperwork, emotional support, and referrals for clients.

Benchmark Family Services - Therapeutic Foster Care
Sept 2015 - Sept 2017Licensing Specialist and Senior Therapeutic Support Specialist• Assisted in supervisory duties ensuring other staff members were meeting due dates, completing documentation in a timely manner, and completing documentation to expectations • Helped in training new hires and having new hires shadow documentation completion, intakes of children coming into care, and home-visits with child and foster parent • Trained prospective foster parents and completed home studies for licensing purposes • Maintained detailed case history records and completed weekly progress notes while ensuring children in placement were being cared for and receiving all the services needed • Attended Child and Family Team Meetings as well as Court hearings on behalf of children and foster parents Show less

H.O.P.E. Counseling & Associates
Sept 2017 - Sept 2018Home Based Caseworker and Visitation Facilitator• Collaborated effectively with team members to provide care to clients of all backgrounds • Worked to provide parenting education, budgeting, and home-making skills to parents • Conducted needs assessments to determine appropriate services needed for parents • Assisted clients address and resolve barriers to help them reunify with their children • Provided supervised visitations for families and reported on their progress of engagement

Cummins Behavioral Health Systems, Inc
Sept 2018 - Oct 2020Life Skills Specialist• Provide children with face-to-face contact for the purpose of coaching, teaching, or using motivational interviewing to assist them in meeting Treatment Plan goals • Communicate and collaborate with school administration, counselors, and teachers on a consistent and timely basis to address needs and progress of children • Offer and deliver on-going skills training to parents with their children to better support families

Volunteers of America Ohio & Indiana
Oct 2020 - nowQuality Improvement Manager
Licenses & Certifications

SAFE Certified Home Study Writer
Benchmark Family Services - Therapeutic Foster CareMar 2017
Resource and Adoptive Parent Training and Cultural Competency Training
Indiana Department Of Child ServicesMar 2017
American Safety and Health Institute First Aid, CPR, & Blood Borne Pathogens
American Red Cross Health & Safety TrainingOct 2018
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