
Renata Da Silva Sousa
Administrative Assistant

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About me
Scientific officer at the Swiss Agency for Development and Cooperation
Education

Universidade Nova de Lisboa
2008 - 2011Master Migrations, Inter-ethnicity and TransnationalismActivities and Societies: Anthropology, Intercultural Communication

Université de Lausanne
2003 - 2007Bachelor's Degree Social Sciences Bachelor of Arts in Social Sciences
Experience

Europcar
Nov 2007 - Jul 2008Administrative Assistant- Planning and management of vehicles.- Customer relations.- Clerical support.

Portuguese Refugee Council
Aug 2009 - Jan 2010Social Worker- Administrative and social support of asylum seekers and refugees. - Collaboration with various welfare institutions.- Evaluation and follow up of the individual files.- French-Portuguese translation and interpretation.

LLORENTE & CUENCA
Feb 2010 - Jun 2010Collaborator for the European Commission non-smoking campaign « HELP »- Information to the participants on issues related to tobacco and health.- Realization of the CO tests.- Inventory Management.

Escola Náutica Infante D. Henrique
Jul 2010 - Jun 2011Social Affairs Officer- Support of scholarship and housing applicants.- Monitoring the application process in collaboration with partner's institution.- Management of the individual cases.- Drafting reports for decision making in the social department.- Administrative tasks and preparation of the annual report.

Federal Department of Foreign Affairs FDFA
Oct 2011 - Aug 2012Scientific Collaborator- Research and analyze on issues related to human security and business, in particular the activities of private companies operating in situations of conflict, fragile states characterized by human rights violations; - Research and draft policy positions on the right to water, food and housing. Participation in meetings and monitoring debates on this theme at both international and internal levels;- Organize events to promote human rights (in-house discussions, course on human rights for the administration, participation at the Human Security Division Annual Conference);- Monitor the human rights situation in Latin America, prepare Switzerland's positions in multilateral bodies, in particular the Universal Periodic Review of the UN Human Rights Council;- Draft credit proposals and developing project follow-up procedures with partners. Show less

Schweizerisches Rotes Kreuz
Sept 2012 - Dec 2015Coordinator of Volunteers and Job Counselor- Recruit, mobilize, manage volunteers for the Red Cross activities (100 to 120 persons) and promote volunteering (internally and externally) through recruitment and publicity strategies and campaigns;- Generate appropriate volunteering opportunities and role descriptions based on the needs of the organization and train volunteers (18 persons per course);- Conduct workshops to coach and mentor job seekers; - Team and project management for charity events (8 to 10 events per year);- Networking and cooperation with public and private institutions and associations in the field of health and social work. Show less

United Nations
Jan 2016 - Jun 2016Training Officer- Manage the "Training Support and Mandatory training" team (6 persons);- Coordinate the Management Development Programme;- Job Fair team leader: marketing and communication, developing plans and timeline for assigned tasks and activities, coordinating meetings and team members, coordinating with employers of private and public sector in Côte-d'Ivoire;- Career development and capacity building project manager: drafting broadcasts on career development and giving individual coaching sessions to ONUCI staff members. Show less

International Committee of the Red Cross - ICRC
Mar 2017 - Aug 2021- Manage the RFL team of North-Kivu (6 members), develop their autonomy in their field activities, strengthen the communication between team members and the collaboration with the Congolese Red Cross; - Contribute to the development and implementation of new concepts of RFL activities according to the needs of the context (Electronic Red Cross Messages, activities in remote);- Promote and participate to the dissemination of RFL activities in North-Kivu and issues regarding Child Protection (UAM, CAFAAG) with partners and other humanitarian actors (UNICEF, Monusco). Show less - Team leader for field visits to the IDP camp in northeast Syria: security assessment, contact with interlocutors, prioritization of Protection activities, preparation and follow-up of field visits;- Carry out Protection activities in favor of the population (Syrians, Iraqis and foreigners) located in IDP camps and places of detention (registration of unaccompanied and separated children, registration of vulnerable cases, exchange of Red Cross Messages, collect information on IHL violations, dialogue with authorities);- Focal-point for unaccompanied minors and separated children. Show less - Implement the Syrian plan of action on the regional strategy of the missing file in coordination with the Syria Missing Cell in Beirut, Delegation of Beirut and Delegation of Amman;- Encourage dialogue with parties to the conflict on prevention of disappearances and on providing answers about the fate and whereabouts of the missing person to their families;- Update the working procedures and workflows (tools and processes) and create reports (risk assessment, analyses on the disappearances) to contribute to the improvement of the team working on RFL and Missing file;- Share, discuss and mobilize with relevant and concerned colleagues and departments within ICRC on the Missing file. Show less - Analyze the general situation and the consequences of the conflict in the area of responsibility (Riosucio, Chocó) and the humanitarian needs of the population;- Consolidate a network and the dialogue with partners, authorities, armed groups and communities and dissemination of the mandate of the ICRC;- Maintain a confidential dialogue with weapon bearers on violations of IHL and missing persons;- Manage the field trips of the health, economic security, WEC, WatHab, Communication and Protection according to the humanitarian needs. Show less
Restoring Family Links Delegate
Jan 2020 - Aug 2021Protection Delegate
Jun 2019 - Dec 2019Delegate in charge of the file of the missing persons
May 2018 - May 2019Field delegate
Mar 2017 - Apr 2018

UNICEF
Aug 2021 - Jul 2022Child Protection Specialist- Contribute to the Child Protection Programme planning, implementation, monitoring and evaluation and the administration of program/project activities related to UNICEF’s support;- Support the case management system by the validation of data, the follow-up of case management procedures, support of the services mapping and the reporting;- Support to the re-integration of the Syrian returnees including the mapping of services and coordination on referrals;- Reporting of Child protection activities achieved by UNICEF and the implementing partners and participate to the coordination meetings of OCHA and other UN agencies. Show less

Swiss Agency for Development and Cooperation
Aug 2022 - Jul 2023Assistant Programme Officer, Multilateral Humanitarian Affairs Section- Contribute to the prioritization of files and support to the strategic and institutional dialogue of both OCHA and ICRC/IFRC desks;- Support to the strategic orientation of the OCHA Country Based Pooled Funds Working Group and the representation of Swiss interests and priorities through coordination and participation in meetings and events;- Communicate with ICRC/IFRC interlocutors and organization of high-level meetings on institutional strategies;- Participate in working groups and collaboration with the different divisions/directorates and the Swiss missions in Geneva and New York;- Drafting of speaking/talking points and other background information for SDC/FDFA representatives, internal SDC communication and advocacy. Show less

Swiss Agency for Development and Cooperation
Feb 2024 - nowScientific officer, Multilateral Humanitarian Affairs Section- Contribute to the prioritization of files and support to the strategic and institutional dialogue with ICRC IFRC;- Coordinate the representation of Swiss interests and priorities to the 34th International Conference of the Red Cross and Red Crescent;- Communicate with ICRC/IFRC interlocutors and organization of high-level meetings;- Participate in working groups and collaboration with the different divisions/directorates and the Swiss missions in Geneva and New York;- Draft speaking/talking points and other background information for SDC/FDFA representatives, internal SDC communication and advocacy. Show less
Licenses & Certifications

Training of Trainers Course on Writing Correspondence and Reports
UN DPKO, Integrated Training Service, Entebbe, UgandaApr 2016
Certificate Project Management trainee, PMI (24h), TenStep Côte-d'Ivoire
PMIJan 2016
Training on Human Rights for the Administration
Swiss Federal Department of Foreign Affairs, Bern, SwitzerlandMay 2012- View certificate

Human Rights and Peacekeeping
Peace Operations Training InstituteApr 2016 - View certificate

CVA - The Fundamentals
CALP NetworkJun 2023 
Missing Consolidation Couse
International Committee of the Red Cross - ICRCJan 2019- View certificate

Introduction to the UN System: Orientation for Serving on a UN Field Mission
Peace Operations Training InstituteMar 2016 
Restoring Family Links Consolidation Course
International Committee of the Red Cross - ICRCNov 2018- View certificate

FSEA Certificate on Adult Training
FSEA romandeFeb 2015 
Introduction aux droits de l'homme par l'Université de Genève
CourseraOct 2016
Volunteer Experience
Mentor
Issued by EPER on Oct 2015
Associated with Renata Da Silva SousaVolunteer
Issued by Schweizerisches Rotes Kreuz on Jan 2012
Associated with Renata Da Silva SousaVolunteer
Issued by Montreux Jazz Festival on Jul 2004
Associated with Renata Da Silva SousaFrench and English teacher
Issued by Amazing China on Jul 2004
Associated with Renata Da Silva Sousa
Languages
- frFrançais
- poPortugais
- anAnglais
- esEspagnol
- alAllemand
- itItalien
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