Dulip Fernando

Dulip Fernando

Freelance System Analyst /Project Coordinator

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  • Timeline

  • About me

    Tech Lead at Just In Time Technologies (JITT) Pvt Ltd [ Sri Lanka Telecom (OSS project) ]

  • Education

    • Sri Lanka Institute of Information Technology (SLIIT)

      2001 - 2004
      BSc (Sp Honours) IT

      Activities and Societies: British Computer Society - MBCS

  • Experience

    • Freelance Developments

      Jan 2005 - Dec 2005
      Freelance System Analyst /Project Coordinator

      Out time & Attendance system for Ceylon Weighing Machines Ltd (AVERY) Colombo 5, Sri Lanka .EDNA Engineering Pvt Ltd Colombo 3, Sri Lanka. Service Laval Agreements control system . National Seminary Kandy , Sri Lanka. project-Layfath magazine control system. Tropic Frozen Food Pvt(Ltd) Negombo, Sri Lanka . Inventory Control System.

    • Sri Lanka Telecom (OSS project)

      Dec 2005 - May 2018

      Daily maintenance and administration of Clarity OSS, as well as all of its applications, procedures and processes.•Troubleshooting and resolution of OSS database configuration problems, as well as administration routines.•Identification of problems, investigation, follow-up and resolution with Clarity support team.•Onsite support, troubleshooting, diagnostic and follow-up of technical problems over the phone with internal Engineers and end users.•Onsite support, troubleshooting, diagnostic and follow-up of technical problems over the phone with Clarity Support Team.•Utilization of Clarity OSS tools and applications for the improvement/Provisioning of the cellular network, Network Element Management.•Configuration and administration of the OSS for Fault Management, Configuration Management and Performance Management. • Configuration and administration of the OSS for switches, Show less

      • Senior Application Support Engineer

        Jul 2012 - May 2018
      • Application Support Engineer

        Dec 2005 - Sept 2012
    • Tech Lead - Oprations Support System (OSS) at Sri Lanka Telecom

      Feb 2018 - now
      Tech Lead

      Over 17+ industry experience in incident management, configuration management, change management, release management, and applications support for Telecommunication OSS systems (Operational support systems) & data centers.

  • Licenses & Certifications

    • OCI Foundations 2021 Associate [1Z0-1085-21] - Oracle Cloud Infrastructure (OCI) Foundations certification

      Oracle
      Feb 2022
    • Oracle Database SQL Certified Expert

      Oracle
      Mar 2015
      View certificate certificate