April Wireko MBA, PHRi

Experience

• 

  HFC BANK (Kasoa branch)

  Jan 2011 - May 2011

  Intern

  • Client service management.• Providing useful information to customers to enhance better decision making.• General back office duties• Calling over of previous days transactions.

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  ACCRA METROPOLITAN ASSEMBLY

  Oct 2011 - Jul 2012

  NATIONAL SERVICE PERSONNEL

  Auditing co-operative unions in the Accra Metropolis Educating people on the essence and advantages of saving and encouraging them to inculcate the habit of saving.Writing monthly reports

• 

  Rana Motors

  Mar 2013 - Nov 2017

  Online Customer Service, Administrative Assistant

  • Administrative assistant to the National Spare parts Manager• Online client servicing • Product price update (online)• Courier service ordering and delivery management - air, sea service• Report writing• Customer complaint and advisory services• Coordinates multifaceted office duties such as: Managing the dairy and all appointments and files of the department

• 

  Jacob West Ltd

  Nov 2017 - Dec 2018

  Office Administrator

  Prepared and managed budgets.Assisted in setting rental rates, negotiating and enforcing lease agreements and addressed complaints and resolved all issues Maintained records of income, expenses, signed leases, complaints, maintenance, etc. Prepared reports on the financial performance of properties

• 

  Tech Bureau Corp.

  Mar 2019 - now

  Administrator

  Managed all administrative duties, including greeting visitors and responding to telephone and in-person requests for information. Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced excel functions and calculations to develop reports and lists.Created content for company websites and implemented the content strategy to ensure online objectives are met.Ensured that the various websites of clients were easily found by their target audience by optimizing website structure and content for search engines (SEO) and generating trafficManaged the online presence of the company's brand by using social networking tools and increased target audience engagement Show less