Philippe Rodrigues

Philippe Rodrigues

Guest Service Associate

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location of Philippe RodriguesGreater Boston

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  • Timeline

  • About me

    Technical Support Manager

  • Education

    • Valencia College

      2013 - 2015
      Associate of Arts (A.A.) Computer Information Technology 3.75 GPA
    • Valencia College

      2008 - 2010
      Associate of Arts (A.A.) Psychology
    • University of Central Florida

      2008 - 2012
      Bachelor of Science (B.S.) Legal Studies 3.70

      Activities and Societies: Delta Epsilon Iota Honor Society

  • Experience

    • Towne Park

      Apr 2012 - Nov 2012
      Guest Service Associate

      Responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner.Responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

    • Morgan & Morgan, P.A.

      Nov 2012 - Feb 2014
      Intake Specialist

      Received incoming calls, screened calls for acceptance and rejection of new cases, scheduled appointment for qualified cases, collected information for class action suits and potential referrals to other law firms, scheduled outside investigators to meet with potential clients.Answered email correspondence and live chats of potential new clients, provided back up to receptionists, helped train new employees when asked, screened and signed-up walk in clients for new cases when needed.

    • JMP Law, P.A.

      Jun 2013 - Oct 2014
      Paralegal

      Drafted and prepared legally binding documents and letters for clients in family law matters.Interviewed potential new clients and reviewed prepared documents with retained clients such as financial statements and agreements.Answered and returned phone calls with clients, attorneys, and court officials. Scheduled hearings, motions, and trials. Sent and received hundreds of emails per week. Prepared case portfolios for hearings and trials.

    • Robert Half

      Apr 2014 - Nov 2015
      IT Contractor

      Setup and configured desktop and mobile computers in Rosen Plaza Hotel and the Orange County Convention Center.Disassembled desktop computers and peripheral assets at warehouse facility.Ensured all rental return assets were in good order by rigorous inspection and testing.

    • Osceola County Council on Aging

      Aug 2015 - Dec 2015
      Information Technology Intern

      Developed and managed databases for two federal grant programs on Microsoft Access and Microsoft SQL Server.Created surveys and statistics of internal programs and projects, and generated reports and charts for governmental and external funders.Responsible for managing and maintaining personal computers, software and licensing, Internet connections, and audio and visual equipment.Recorded and organized detailed records of electronic and electric equipment, hardware and software, and accounts. Show less

    • Income Tax Plus Inc

      Jan 2016 - Aug 2016
      Accountant

      Responsible for income tax preparation for individuals and companies. Identify potential tax credits and liabilities and ensure accurate and complete returns are filed in a timely manner. Complete tax forms in accordance with policies and in compliance with legislation and regulations.

    • TECH Advisors Inc.

      Aug 2016 - Aug 2020
      • Implementation Manager

        Sept 2019 - Aug 2020
      • IT Support Specialist

        Aug 2016 - Aug 2020
    • PreVeil

      Aug 2020 - now
      Technical Support Manager
  • Licenses & Certifications

    • Notary Public

      State of Florida
      Aug 2013
    • Programming Specialist

      Valencia College
      May 2015
    • Computer Information Technology Specialist

      Valencia College
      Aug 2014
  • Volunteer Experience

    • Mentor

      Issued by Holy Cross Youth Group on Apr 2013
      Holy Cross Youth GroupAssociated with Philippe Rodrigues