Lance Chia

Experience

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  PSB Academy

  Oct 2013 - Apr 2017

  Senior Programme Consultant

  Assist in the development and implementation of sales strategies to achieve company's objectives. Collaborated with external parties for example CDAC, SINDA, Mendaki on assistance schemes and scholarships for students. Provide logistic support/ arrangement for roadshows, exhibitions, events and marketing. Plan and implement regular undergraduate and postgraduate information sessions with University partners. Provide support during information sessions registration and conduct campus tour. Bring firsthand knowledge of school and program options to prospective students. Maintain good service relationship with existing students, and establish new contacts and sales leads to achieve sales targets. Assist newly enrolled students with enrolment process and career options. Keep abreast of competition, products and market for the educational industry. Show less

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  James Cook University Singapore

  Nov 2017 - Feb 2021

  Assistant Manager

  Accountable for student recruitment target. Execute the agreed strategies for the Singapore market in order to achieve the team target for student recruitment. Conduct regular and timely follow-up with prospective students. Provide accurate and prompt advice with regards to admission requirements and program benefits to prospective students. Performance reporting. Provide market intelligence to the Regional Manager on marketing opportunities Ensure all activities within the region accord with the requirements of EduTrust. Ensure all documentation required by EduTrust, the agent management framework and JCUS policy framework is completed and stored in an exemplary manner. Ensure all activities accord with the requirement of EduTrust, SQC, and other Quality requirements. Perform ad-hoc duties and/or other duties as assigned by Reporting Officer. Show less

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  Singapore Media Academy

  Feb 2021 - Nov 2022

  Senior Executive, Sales and Recruitment

  Provide excellent customer service as first point of contact for prospective students/clients. Attend to relevant programme enquiries and carry out counseling sessions.Provide relevant information and assistance to enable prospective students to make decisions regarding their continuing education/training needs for both funded and non-funded programmes.Record leads received on a daily basis. Maintain detailed up-to-date records of the status of all recruitment leads.Maintain up-to-date record of recruitment / sales pipeline.Source/compile leads from allocated database.Adhere to registration process, including funding related matters.Ensure accurate and complete documentation of registration process.Handle and support recruitment activities if necessary, e.g. invitation for seminar, road show etc. Monitor actual sales performance vs projection. Where needed, follow up with appropriate remedial strategies to close or minimize variance.Support Sales activities and where required manage assigned projects.Conduct comparative analysis and prepare reports as necessary.Take ownership of relevant regulatory processes and ensure full compliance.Provide support for audit matters, when required. Undertake any other roles and duties as assigned by the Management. Show less

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  Nanyang Technological University Singapore

  Nov 2022 - now

  Assistant Manager